As a leader in Home Healthcare, Air Liquide takes care of 1,300,000 patients at home in 35 countries whose treatment for chronic diseases requires the use of medical equipment for respiratory assistance, infusion therapy and nutritional assistance.
Its multi-disciplinary teams (pharmacists, nurses, nutritionists) aim to improve patient's autonomy, adherence to treatment, clinical outcomes and quality of life through cost-efficient offers combining added-value services and innovative technology.
In this role, you will work closely with patients and healthcare professionals, delivering both in-person and remote training sessions to those transitioning to the Tandem T-slim Pump. This is a field based role so regular travel across the South West and South Wales will be a part of your day to day job.
Your responsibilities will include:
Delivering informative training sessions to support patients and healthcare professionals on using the Tandem t-slim insulin pump.
Collaborating with the Diabetes Account Management team to support with sale growth in your territory- supporting at exhibitions, and being involved with demonstrations at patient ‘show and tell’ events.
Developing and maintaining an understanding of the local diabetes market
Traveling frequently within your territory to visit patients
Seeking & developing projects to enhance delivery of holistic diabetes care within territory
Attending national team meetings, exhibitions and ad hoc meetings when needed
The ideal person for the role will have strong interpersonal skills with the confidence and ability to communicate effectively with healthcare professionals and Diabetes patients. You will also need:
Previous experience working as a Nurse, Dietitian, or a similar training role
Experience working in the Diabetes field would be advantageous
Customer-oriented and service-driven you will want to deliver the best possible outcomes for internal and external customers
Team player with the communication skills required to work closely with the Account Management Team to achieve Air Liquide Healthcare business objectives
Problem solver to support the resolution of customer queries from the Customer Service and Account Management Team (training will be provided)
Confident working in a virtual environment as well as face to face
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
TELUS International
Yale University
KPA
U.S. Committee for Refugees and Immigrants (USCRI)
Skyrocket Education Services