Administrative Specialist

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.  

At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.  

If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.

Summary
The Administrative Specialist, reports to leaders at the Senior Manager, Director, and Senior Director levels. This position performs higher-level office support duties and provides specialized program support for an administrative department, school, or program. Administrative Specialists perform a wide range of administrative and assistant duties that require a detail-oriented, organized, and proactive approach.

Job Duties

• Serves as the primary point of contact for the department, answering inquiries and directing requests for information as appropriate.
• Provides administrative support to employees within the department, including scheduling appointments, coordinating meetings, and preparing correspondence. Assists with document preparation, proofreading, editing, and formatting reports, presentations and other materials.
• Assists with special projects and initiatives as assigned by leadership. Conducts research and compiles data to support decision-making processes.
• Organizes and maintains electronic and physical file systems, ensuring efficient document retrieval. Manages confidential and sensitive information with discretion.
• Oversees daily office operations, including managing supplies, coordinating office equipment maintenance, and handling administrative requests.
• May assist in monitoring and managing budgets related to the leader’s office. Processes and tracks financial transactions and expenses. Creates and submits expense reports for corporate credit card and senior leadership expenses.
• Performs other job-related duties as assigned.

KSAs

• Experience in working with analytics to analyze data and identify trends.
• Ability to work with confidential information and to apply maturity and discretion in daily operational role.
• Efficient and organized with great attention to detail and follow-through.
• Strong written and verbal communication skills – ability to articulate concepts and ideas effectively with minimal supervision.
• Proficient in the use of Microsoft Office Suite.
• Excellent time management skills, and ability to work flexible hours when needed.
• Ability to prioritize assignments, and work on multiple deadline-driven priorities

Minimum Qualifications

• High School Diploma or equivalent
• 3 years of related experience

Work Location

Work location is determined by role and business needs. In addition to our headquarters in Salt Lake City, UT, we have several satellite locations across the US. Senior leadership, administrative functions, and technology teams are typically assigned to work in one of our office locations. While this position will begin with a Remote/Work-From-Home designation, this position will work "In-Office" once a dedicated space in Nashville, TN is established.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

#LI-MM1

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

How to apply: apply online

Full-time Regular Positions (FT classification, standard working hours = 40)

This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

The University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.