Billing Systems Technical Lead - Remote

Join the People Helping People

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

This role manages complex billing system initiatives and is responsible for designing, testing, and deploying into the billing system universe. The incumbent will champion all efforts that directly affect the billing system environment to ensure seamless integration in both up and downstream applications. Individuals will partner with various levels of the organization to develop and communicate an optimal approach to billing processes to ensure the highest productivity and user experience possible. The role is also responsible for ensuring proper levels of controls, compliance, and segregation of duties are applied to all processes deployed.

Role Responsibilities

• Direct initiatives from a billing systems perspective to ensure timely and accurate process flows regarding data processing and accounting systems integration.
• Manage large-scale migration and M&A efforts across multiple systems and processes.
• Manage complex problems or escalated issues where analysis of the situation or data requires in-depth knowledge and understanding of processes and system interdependencies to achieve the best outcome possible.
• Decipher application code segments to determine the potential impact or resolution of bugs and/or enhancements related to ETL jobs and billing system modifications.
• Lead all user acceptance testing (UAT) efforts impacting billing systems environment and provide approval for any code releases to production.
• Analyze and prioritize any bug fixes and enhancements for billing systems within the ITS tracking application (JIRA) to ensure the appropriate work queue is populated for future sprint efforts within lifecycle projects.
• Provide support to the reporting Manager and VP, regarding all Billing strategies by taking a lead role in the project requirements for planning, development, and implementation of various application and project phases.
• Direct billing systems staff as needed to support various projects and initiatives with billing systems implications.
• Responsible for system controls and access to all modules within the billing systems environment to prevent any unauthorized access to sensitive data.
• Lead resource for financial and internal control audits providing any necessary guidance, support, and analysis required.
• Identify process improvements, create process documentation, and manage implementation within the Accounting Systems team.
• Monitor, analyze, and inform the reporting Manager and VP of any identified risks within existing billing systems and processes.
• Develop and implement processes to improve productivity in billing and financial solutions
• Develop and maintain accounting policies and procedures ensuring compliance with GAAP, Sarbanes/Oxley, or any other governing body of financial industry standards and practices
• Manage and resolve escalated Accounts Receivable, Billing, and Invoicing issues within divisional policies and procedures
• Develop and maintain service level agreements (SLA) with internal customers
• Perform other duties as assigned

Role Requirements

Education

• Bachelor's Degree or combination of education and equivalent experience in related field required.

Experience

• Eight (8) years of billing systems experience required, with a focus on general ledger, accounts receivable, billing and accounting systems workflow, and integration to various financial systems.
•  Five (5) years experience in the credit/debit card industry with analysis and statistical understanding of Visa/MasterCard products, programs, and types of membership preferred. Lawson software experience preferred.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

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Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@pscu.com for assistance.