Procurement - Operations Analyst

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Procurement, which is part of Stripe's Controllership Team, is responsible for the entire buying journey, from sourcing new suppliers or renewing engagements with existing ones to facilitating purchase order approvals, paying valid supplier invoices, and managing Stripe's travel and expense program. The team also reviews and advises on contract structures and terms, conducts risk assessments to ensure suppliers meet Stripe's standards, and onboards suppliers for secure payment processing.

What you’ll do

We are seeking a highly motivated and detail oriented individual to join Stripe’s Global Procurement Enablement team. In this role, you will execute a variety of operational tasks within Stripe’s procurement system to ensure that purchase requests are processed accurately and timely. You will collaborate closely with teammates within the Procurement and the business to manage queues of requests that require action. 

Responsibilities

• In support of our Purchase Order (PO) requests within our procurement system 
• Own the queue of PO requests and ensure that requests are actioned timely and accurately, within SLAs
• Gather information from a variety of sources (e.g., contracts, request forms, and directly from requesters) to kick off the PO approval process
• Draft and submit POs for approval
• Respond to PO related queries 
• Provide feedback to systems teams, highlighting areas for process automation and improvement
• In support of other workflow requests within our procurement system 
• Own a variety of request types (e.g., change supplier name) and ensure that requests are actioned timely and accurately, within SLAs
• Update information in various systems, including our Procurement, Third Party Risk, and Contracting systems 
• Assist the Procurement Enablement team with contact / query management
• Communicate with requesters, responding to a variety of procurement related questions
• Help maintain FAQ documentation
• Identify opportunities to reduce the volume of queries and improve operational efficiency (e.g., through process improvement, better training materials)

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

• 4+ years of relevant experience in Procurement, preferably high-growth technology or financial services company
• Experience working in procurement, third party risk, contracting and ERP systems
• Excellent communication and organizational skills, both written and verbal
• Sound knowledge of procurement concepts and approval flows
• Experience partnering with cross-functional stakeholders
• A proven ability to be a self-starter capable of driving business results without significant supervision
• Self-disciplined, diligent, proactive and detail oriented
• Willingness to roll up one’s sleeves to get the job done
• Comfort in performing manual, and sometimes repetitive, tasks