Customer Support Representative (100% Remote in Spain)

We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Spain!

What you'll do:

• Provide the highest level of support to our customers via phone and email on a range of issues;
• Give accurate, valid and complete information by using the right procedures;
• Be the owner of the customer query and ensuring a timely resolution and response;
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
• Create amazing customer experience that people value and we are proud of;
• Be responsible to follow the direction of management and provide feedback

What's the offer:

• Work from home in Spain.
• Training will be in Madrid and you'll be required to visit Madrid's office a few times per year.
• Health Coverage and Private Health Care.
• Attractive Salary package.

What we're looking for:

• Native German. 
• English B2
• Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
• 1 year of experience in customer service environment, preferably in technical support. 
• EU Citizenship or Spanish residence card.

Don't miss this incredible opportunity! Apply now!