Offer summary

Qualifications:

Currently enrolled in Bachelor's or MBA program, Exposure in sales and business development, Native-level proficiency in Japanese, Fluency in English with excellent communication skills.

Key responsabilities:

Assist in managing trials and existing accounts

Translate between Japanese and English for communication

Job description

About Us:

Portcast is Singapore-based B2B SaaS platform providing real time vessel and container visibility, tracking and dynamic predictive analytics for LSPs, LogTech, Shippers & BCOs. We’re focused on building the next-gen visibility platform to predict how cargo moves across the world and enable data-driven decisions. Backed by some of the major investors in the tech industry, we believe that the logistics industry is at the inflection point of large-scale digitization.

We are a team of ambitious industry experts, data storytellers and passionate engineers. We offer a fast-paced, innovative environment where you will be empowered to sell our AI-product to C-level executives. We are customer-obsessed and are constantly working to provide our customers access to actionable and insightful data to build resilient supply chains.

By leveraging proprietary machine learning algorithms and real-time external market data, Portcast empowers its clients achieve real-time visibility, reduce operational costs and improve customer experience, thereby improving supply chain profitability. Our proprietary data analytics engine is custom-designed for the logistics industry.

About the role:

We are seeking a driven, customer-centric, and innovative CS/Account Management Intern to focus on our Japanese market. This role involves handling and supporting Customer Success and working closely with our channel partner in Japan. It is a combination of hunting for new business, being deeply involved with the product, and assisting with the existing accounts in Japan. You will handle and solve technical queries from our customers in Japan and leads from our partner.

What You’ll Do:

Assist in managing trials and expanding existing accounts.

Translate between Japanese and English to facilitate seamless communication between the sales and technical teams, ensuring a smooth handover of accounts post-sales.

Ensure high-quality lead generation in the Japanese market to support sales growth.

Collaborate effectively with our channel partners in Japan to coordinate sales efforts and leverage their networks, enhancing sales opportunities and market reach.

Contribute to a smooth and efficient lead generation process, resulting in a robust sales pipeline.

Collaborate with marketing and product teams to refine sales assets and product offerings to suit the Japanese market.

Maintain accurate records of sales activities and customer interactions in the CRM system.

Provide regular updates on sales & lead generation activities, pipeline status, and challenges.

To thrive in this role, you must have:

Currently enrolled in a Bachelor’s or MBA program with a focus on business, marketing, or a related field.

Exposure in sales and business development.

Native-level proficiency in Japanese and fluency in English, with excellent communication skills in both languages.

Knowledge of Japanese business etiquette and cultural norms to effectively engage with local clients.

Ability to build and maintain strong relationships with channel partners and leverage their networks for sales opportunities.

Strong interest in the logistics & shipping industry or related sectors.

Proactive and self-motivated with the ability to work independently and as part of a team.

Excellent research and analytical skills, with the ability to gather and interpret market data.

Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.

What’s In It For You:

Hands-on Accountability and Ownership: Gain direct experience with high levels of responsibility and ownership, managing your tasks in a lean, global startup environment.

Accelerated Growth: Benefit from a steep learning curve as you work on cutting-edge projects and see the direct impact of your work on the business and our customers.

Rewarding Work: Make an immediate positive impact with high levels of ownership and see the direct results of your contributions on our customers, company financials, and product evolution.

Remote-first Culture: Enjoy the flexibility of a remote work setup, with a culture of ownership at every level where we encourage you to do your best work, even when no one is watching.

Global Community: Join a diverse team from 10+ countries, driving innovation and performance through our varied backgrounds and perspectives.

Join us at Portcast and be part of a high performing team that is shaping the future of the logistics and shipping industry through cutting-edge predictive analytics. If you are passionate about sales, innovation, and the Japanese market, we want to hear from you!

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