At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?
Ensures that all operations in their area pertaining to Home Healthcare business including, but not limited to, respiratory and sleep apnea businesses are conducted in full compliance with both internal policies and procedures, external regulations including but not limited to Good Manufacturing Practices and safety requirements.
Ensures, whenever it is required, that the delivery of medical gasses to Institutional customers in their area are conducted in full compliance with both internal policies and procedures, external regulations including but not limited to Good Manufacturing Practices and safety requirements. Implements, schedules, prioritizes and maintains area operations conducted by VitalAire Canada employees or contractors to meet contractual obligations according to internal procedures.
Oversees the Oxygen Healthcare Professional (HCP) team to ensure the referral process is seamless and patient care excellence is maintained at all times. Schedules team for most efficient coverage of territory including on-call rotation for off hours and weekends.
Ensures that effective continuity of supply is provided to customers when required. Acts as a Quality Control Designate, reports and manages Home Healthcare customers complaints and reports and quarantines non-conforming products. Releases products for distribution or sale by signing batch records ensuring results meet all specifications and regulations.
Delivers business results and ensures that Obstructive Sleep Apnea (OSA) Specialists contribute efficiently to the sales associated with the sleep apnea business. Responsible for the efficient and cost effective implementation of Home Healthcare processes and procedures at area level. Maintains quality records in relation to operations including but not limited to patients files. Ensures that assets used in Home Healthcare operations are maintained according to internal procedures and traced properly. Ensures the area inventory is managed and maintained at a minimum level following internal procedures.
Sets the delegation of responsibility, task direction, performance objectives, and appraisals for all direct staff. Ensures that staff and contractors are properly trained and qualified and re-qualified as required.
Recruits new staff when approved with support from Regional Director and Human Resource Department.
You may be required to perform the role of quality control designate or alternate and complete tasks related to Good Manufacturing Practices (GMP) for the handling of medical gases, such as the review and sign off of quality records. All necessary training for this role is referenced in Quality Designate Training Matrix, HRM-0003, and must be completed prior to performing the activities.
College Certificate or Diploma in a Technical/ Engineering or Medical Sciences field recommended and/or post secondary business or Managerial education.
5-8 years of experience with Supervision of employees in a business or clinical setting.
Business and/or Clinical Experience
Strong people management and leadership skills.
Strong communication skills.
Knowledge of MS Office and Google applications.
Experience in a role that has financial accountability.
Possesses a valid Driver’s License
Here is why you should join
Competitive total rewards: Salary, bonus, flex benefits & pension plan
Growth opportunities: Upward mobility, career progression, and tuition reimbursement
Work/life integration: From standard hours to personal time off
Inclusive workplace: Bring your whole self to work as you learn and grow
Meaningful work: Do work that matters
Global collaboration: Collaborate near and far by being part of a global leader
Culture of safety: We weave safety and wellness into all that we do
Additional Information
Air Liquide Healthcare provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualification and other job-related reasons. This job grade falls within a salary band starting at the minimum of $70,000 with opportunity for advancement.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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