Director de Cuenta Select

About this job

You will be responsible for managing a portfolio of both existing and prospective retail clients. You will act as the main point of contact for these clients for NielsenIQ. 

You will be responsible for achieving monthly and quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction across your supplier base. 

Responsibilities

• Delivering core revenue targets, based on retaining subscription revenue and generating new business, both within existing accounts and also across new clients and verticals 
• Develop and implement strategic business plans and initiatives to achieve company objectives and revenue targets 
• Relationship Owner for the top Self Service store clients in Mexico City, as well as national drug store chain  
• Partnership and Retailer Management: Cultivate and manage relationships with key partners within the retailers to ensure smooth business operations and maximize mutually beneficial opportunities for Retailer and NIQ 
• Developing a full understanding of the Nielseniq value proposition (both related to core service and additional products) 
• Building and frequently contacting clients to understand their service requirements and identify potential areas where NielsenIQ can further support their business objectives. This will support both revenue growth and customer satisfaction 
• Managing and negotiating annual renewals across your supplier base, with the aim of growing revenue across your portfolio 
• Customer Satisfaction: Focus on customer satisfaction and retention by understanding customer needs, addressing concerns and ensuring exceptional service delivery 
• Compliance and Risk Management: Ensure the company operates with legal and regulatory frameworks, managing risks and compliance issues effectively 
• Scheduling product deliveries around our workflow capacity, dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances 
• Either directly selling, or supporting the sale, of our additional products & services beyond the core subscription service 

• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives 
• 8+ years of experience in retailers, mass consumption, consulting companies. 
• Negotiation skills and the ability to build and maintain successful relationships with clients and partners 
• Advanced English level 
• Demonstrable Sales experience, with a proven track record of delivering strong results against both revenue targets and KPI measures in previous roles 
• Proven ability to work collaboratively as part of a diverse team, in a fast paced environment 
• Highly organized, driven, with good time management skills and a logical and analytical approach 
• Result-oriented, self-motivated, able to prioritize workload, and excellent attention to detail. 
• Excellent leadership, communication and interpersonal skills, both written and verbal, with strong presentation skills and the ability to network effectively. 
• Professionally presented, articulate and a confident communicator at all levels 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion