Sales Development Representative

Phoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international communities with success since 1970. They offer a wide range of insurance products and risk management services, including Embassies & Diplomatic Missions, Commercial, Life and Disability, Employee Benefits, and Private Clients. Given that the agency is client-focused, customer experience is at the top of its priorities. The client's most valued asset is its people. Finding the right people is vital to providing a great customer service experience. Their human capital is their competitive advantage; it is what truly separates them from what the competition views as the industry standard for customer service. As recipients of the GOLD Stevie Award for Best in Customer Service, their standards for providing the best customer experience are extremely high. This position offers ample training and the opportunity to join an exceptional American firm that is expanding its international presence.

We are seeking a motivated and articulate Cold Caller to join our team. The ideal candidate will have excellent communication skills and a persuasive demeanor to engage potential clients and schedule meetings for our sales team.

PLEASE READ: This is a full-time position with an expectation to be online and available from 8:30 AM to 5:30 PM EST (15:30 to 00:30 Beirut Time) Monday through Friday. This role has a salary of $1100/month.

Key Responsibilities

• Make outbound calls to potential clients from provided leads.

• Follow a pre-designed script to introduce our services and gauge interest.

• Schedule meetings between potential clients and the sales team.

• Maintain accurate records of calls and meeting outcomes in our CRM system.

• Follow up with prospects as needed to nurture relationships and increase conversion rates.

• Provide feedback on call interactions to help improve the calling script and approach.

• Excellent command of the English language, both spoken and written.

• Previous experience in cold calling or telemarketing is a plus.

• Strong interpersonal skills and the ability to engage clients effectively.

• Ability to handle objections and remain resilient under pressure.

• Basic proficiency in using CRM systems and Microsoft Office.

All your information will be kept confidential according to EEO guidelines.