Inviting applications for a Senior Manager – Leadership & Organizational Development for a leading hospitality group. Client is a premium hotel chain with top rated hotels and resorts across India.
Job Profile:
Successful Implementation of OD Initiatives Org Wide
Leadership Development satisfaction (NPS Score, Comment Cards, Engagement Survey Scores, New Hire Survey Scores, Exit Survey Scores)
Training Feedback, Trainer Feedback, NPS Score, KP Method Scores
Learning Audit Scores & Resort Performance Scores & KPIs
Participates in the development of Human Resources strategies which are aligned with the overall objectives of the Group
Develops and implements strategies for L&OD function based on comprehensive Training Needs Analysis
Monitors status regularly and course corrects strategies as appropriate
Develops and implements training plans which are aligned with the business strategies
Provides leadership with training and resources they need to maximize employee engagement and teamwork
Gives personal attention, takes personal responsibility and uses teamwork when providing training on the people management and effectiveness
Performs special learning initiatives required to provide the capability development in service brand behavior segment and genuine hospitality
Provides all new employees with a comprehensive induction program as part of the First 90 Days with Brand program to enable them to be orientated and efficiently productive from commencement
Creates a work environment aligned with Brand’s culture by designing, conducting, reporting all the management skills/ business skills training on a regular basis for Resorts/ Call Centres/ Branch Offices/ Corporate Office
Conducts management skills training and follows-up with participants to assess application of new skills
Maintains a Training Roster for every training program delivered (Participants Details, Feedback Scores, Delivery Deck)
Strategize, Design, Produce eLearning Content on various leadership competencies required at the Resorts/ Call Centres/ Memberships/ Branch Offices/ Corporate Office
Requirements:
Master’s degree in related field
6-10 Years of experience
Must have handled Talent Management or Organizational Development Portfolio for at least 3 years in more than 2 organizations.
Must have Hospitality/ Retail/ FMCG background
