Position Purpose:
The Care Transitions Case Manager collaborates with physicians, social services, nurses, community agencies and other members of the care team to define care options and resources, to plan cost-effective quality care and to achieve optimal quality outcomes. The Care Transitions Case Manager is primarily responsible for selection of and ensuring the timely and seamless clinical transition of patients through medically appropriate levels of care.
What you will do:
Coordinates/facilitates patient care progression throughout the continuum while advocating for the patients best possible outcome
Works collaboratively and maintains active communication through interdisciplinary rounds with physicians, nursing and other members of the multidisciplinary team to effect timely, appropriate patient management
Coordinates with social workers to ensure a warm handoff with caregivers at next site of care including but not limited to health coaches, home care agencies, and nursing homes or skilled facilities
Proactively identifies, triages, and assists in resolving delays and obstacles to discharge. Responsible for assuring through case management assessment, as well as early and ongoing discharge planning by collaborating with patients, families, physicians, payors, and providers across the continuum of care
Conduct face-to- face assessments and document primary and back-up discharge plan on all patients
Serves as a resource person for families, patients, employees and other health care professionals, needing information on Mercy Medical Center-North Iowa services and community services(communication)
Assists in creating processes to anticipate and address specific situations within the department, including post-acute resource referral lists, denials, readmissions, and Length of Stay
Applies quality improvement methods and techniques to improve case management processes to maximize costs and quality benefits for MercyOne North Iowa Medical Center
Hours/Schedule:
Baylor Position. Working 0600-1830 Saturday and Sunday; Holiday rotation (weekend holidays).
Minimum Qualifications:
Current and valid license to practice as Registered Nurses in Iowa, BSN or approved BA is required or willing to obtain within three years of employment
Five years Clinical RN experience required
Case Management Certification preferred
Diverse knowledge of community services, resources and programs.
Previous case management experience preferred.
Special Skills and Competencies:
Excellent interpersonal communication and negotiation skills.
Strong analytical, data management and PC skills.
Ability to establish and maintain working relationships.
Ability to work independently and exercise sound judgment in interactions with physicians, payors, associates and patients/families.
High degree of initiative and judgment.
Ability to work flexible hours.
Able to set and organize own work priorities and adapt to changes and interruptions.
Must provide proof of Basic Life Support (BLS Healthcare Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 60 days of hire and maintains current status.
Completes Mandatory Reporting: Child and Dependent Adult Abuse requirement within 6 months of hire and renews this requirement every 5 years.
Position Highlights and Benefits:
Education Assistance offered
Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
Competitive wages; including weekend and night differentials
Generous paid time off program
Retirement Savings program with employer match starting on Day 1
Ministry/Facility Information:
MercyOne North Iowa Medical Center provides expert health care to 15 counties.
MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.
With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.
MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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