Academic Effectiveness Coordinator Part -Time

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

Reporting to a Sr. Associate Dean, as the Academic Effectiveness Faculty Support Coordinator you will work part-time, providing operational support for an academic unit within Global Campus (GC) and will maintain the administrative needs associated with the Academic Effectiveness unit. Your primary responsibilities are to support and participate in our work organizing and analyzing course and program data, faculty performance data, and providing administrative support.

We have a remote-friendly work environment. #LI-Remote

You'll Get to:

• Collaborate on projects, process improvements, and standard operating procedures
• Help develop standard operating procedures by meeting with partners, documenting requirements and processes, and implementing changes
• Provide ongoing coordination of data for courses, programs, faculty, and team leads
• Provide administrative support
• Manage Service Now ticketing queue, and attend all Service Now development meetings, as relevant
• Monitor and help manage CRM and other systems
• Manage general email inbox
• Attend regular team meetings to understand the scope of projects and their support needs
• Ensure that specialized projects and the daily workflow are organized, prioritized, and completed within prescribed time frames
• Develop a collaborative relationship with all appropriate internal and external entities to promote a positive student experience.

What We're looking for:

• Earned Bachelor's degree from an accredited higher education institution
• Knowledge of Microsoft Office Suite including knowledge of spreadsheets (can maintain complex spreadsheets)
• The ability to work with different partners both one-on-one and in a team environment.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation