Payment Posting Lead

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm Partners, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.

Position Summary

This position works with a professional team of physicians and other staff who are trained in the medical and surgical specialty of dermatology with the purpose to be patient focused with the objective of delivering superior patient care and ensuring a positive patient experience and outcome.

This position completes tasks associated with posting, adjusting, and monitoring patient accounts receivables. Position proactively researches, identifies, and rectifies any circumstance affecting delayed submission or payment of accounts. Position communicates accounts receivable issues proactively to management to ensure compliance and accuracy. Position performs various administrative and clerical duties needed to support revenue cycle functions as needed. Position reports to the Supervisor, Payment Posting and/or Director, Cash Management.

Essential Responsibilities

• Reconciles bank deposit daily. Uses daily bank deposit to verify all deposited amounts are in the clearing house or on a paper remit to be posted.
• Effectively lead and oversee the Payment Posting Team for your assigned region.
• Review and monitor workflows to manage and maintain an efficient cash application process.
• Provide new hire training and continuing education for your team.
• Meets productivity requirements as established by organization and external benchmarks
• Assist in the identification and correction of posting errors.
• Run reports as requested or required by management.
• Completes posting of all payments and adjustments at the patient account level in a timely and accurate manner.
• Ensures completion of End of Month Closing activities
• Proactively engages other operational personnel to review and resolve issues as needed.
• Participate in team meetings and provide assistance and coaching to other team members.
• Provide day-to-day support to the team as well as management, including backup in all functions of the department when needed.
• Ensure all lockbox files are received on a regular and timely basis.
• Review outstanding account balances for collections.
• Assist in setting up Electronic Remittance Advices (ERA) and Electronic Funds Transfers (EFT) for Commercial and Medicare payors.
• Effectively uses billing system to document patient accounts using proper grammar, spelling, and syntax.
• Adheres to Code of Conduct and Mission & Value Statement.

Education and/or Experience Requirements

• High school graduate or GED. (All)
• 3-5 years of Payment Posting in a Medical Setting.
• Experience with bank reconciliation and month end balancing required.
• Experience with Accounting, EFT /ERA setup is a plus.
• Mod Med/EMA practice management system experience is a plus.

Qualifications

• Must be highly professional and an effective communicator.
• Excellent time management and detail orientation.
• Self-driven personality with eagerness to adapt quickly in a changing environment.
• Strong project management skills and ability to multitask.
• Must maintain a high level of integrity and confidentiality of medical information.
• Ability to deal diplomatically with complaints and function well under pressure.
• Strong interpersonal and communication skills (both written and oral communications).
• Ability to research complex payer payments and issues, including recoups and repayment.
• Working knowledge of EFT/ERA setup and Excel.

Benefits of Joining QualDerm Partners

• Competitive Pay
• Medical, dental, and vision
• 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
• Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days 
• Company paid life insurance and additional coverage available
• Short-term and long-term disability, accident and critical illness, and identity theft protection plans
• Employee Assistance Program (EAP)
• Employee Discounts
• Employee Referral Bonus Program

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.