Congress/Convention Manager - Remote

Join Our Spiro·Verse 

THIS IS A REMOTE OPPORTUNITY IN THE US.

Spiro is hiring a Congress Manager to join our Sales team. The Congress Manager works in partnership with the Sales team, delivering best-in-class service. The Congress Manager will need to be organized, detail oriented, deadline driven, have strong administration skills along with being a multitasker.  

Company Overview

This is Spiro. A strategically-led, creatively-driven, leading global experiential agency. We exist to cultivate powerful brand connections through the channel of experiential. We believe strong global communities are empowered by diversity, inclusion & belonging.

Where data-informed creative meets advanced digital solutions, we boldly go where no experience has gone before. As Spiro

• nauts, we are born storytellers & story makers; fearless dreamers of the “what if;" and pioneers of innovation in our craft. Together, we launch brands into their experiential orbit through the power of Brand Gravity.
  
  

Learn more about who we are here!

Responsibilities

• Partner with stakeholders to understand show objectives, exhibit space and budget to recommend and develop convention/congress annual participation.
• Coordinate w/ business to establish scope of Congress participation; estimated operational cost.
• Develop and maintain annual budget planning/forecast in conjunction with Account Team
• Submit CSI form to begin PO/approval process (US only).
• Manage planning process from initial planning through debrief meeting at key congresses and conventions.
• Create pertinent decks inclusive of updated content and renderings.
• Provide Association deadlines, key decision deadlines throughout the planning cycle.
• Help brainstorm, recommend and collaborate with partners to develop and deliver traffic builder solutions inclusive of pre-show, show-site and post-show marketing, measurement, virtual show, e-literature services and the like.
• Serves as primary contact on-site at relevant conferences.
• Negotiate Congress sponsorship participation to include exhibit space, symposia, custom packages and exhibit hall meeting space in conjunction with Account Team.
• Leads relevant pre-con mtgs.
• Gathers post Congress feedback. Facilitates Debrief and sends pertinent data to Project Owner within 30 days.
• Manage and maintain all pertinent congress information.
• Maintain master schedule and convention/congress information utilizing congress planning tool.
• Ensure accurate and timely data entry.
• Provide support to brand teams via GCMA submissions.
• Participate in weekly one-on-ones with Finance Controls Manager to assure all congresses are compliant.
• Escalate issues to AE, VP Client Relations, Congress Lead as applicable.
  
  

Qualifications

We understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!  

• Bachelor’s Degree required with Marketing/Communications major preferred or commensurate experience.
• Previous Congress Management or internal Account (3 yrs+) experience.
• Thorough knowledge of spreadsheets, databases, ppt, word processing and graphics.
• Ability to analyze available information and make sound decisions.
• Excellent communication and presentation skills.
• Ability to work in consultative manner with internal teammates and client contacts at a variety of levels.
• Foresight to anticipate clients’ needs and requirements.
• Excellent interpersonal skills and the ability to develop a strong rapport with the convention/congress department client, brand managers, regulatory personnel, agencies and other key stakeholders. Approachable, engaging and likable.
• Articulate, poised and polished with the ability to communicate clearly, concisely and professionally both verbally and in writing.
• Exceptional organizational skills and ability to multi-task; able to manage shifting client priorities and multiple/simultaneous client shows and projects.
• Ability to proactively provide practical solutions in an ambiguous, time-sensitive, and fast-paced environment.
• Travel approximately – up to 30%.
  
  

How To Measure Success

• By 30 days, the incumbent should understand team dynamics and perform basic job functions independently
• By 60 days, the incumbent should be self-reliant on basic job functions and begin executing more complex tasks
• By 90 days, the incumbent should have ownership over specific projects
  
  

Benefits 

• Remote Environment
• Full Benefits Package
• 401K Vesting Immediately
• Psychological Safety
• Diversity, Inclusivity and Belonging Culture
• Employee Led Resource Groups
• Spiro
• YOU Professional Development & Learning Programs
• Employee Events
  
  

Our Process

Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.