Senior Business Analyst (Remote MD DC VA)

*We are open to supporting 100% remote work anywhere within the U.S.*

ICF’s Data Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Senior Business Analyst to support upcoming needs with our federal customers.

Our Data Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.

Job Responsibilities

• Work with government stakeholders, plan, manage, document and analyze functional and testing requirements, identify gaps, and identify alternative approaches to meet requirements.

• Assist in analyzing and documenting clients’ business requirements and processes; communicate these requirements to technical and non-technical personnel by constructing basic conceptual data and process models

• Assist with the management of requirements and collaboration sessions using tools like JIRA and Confluence

• Define detailed stories and epics, with applicable acceptance criteria in collaboration with product owners and ICF’s technology team and facilitate meetings with client and internal technical and operational teams.

• Assist in the research and assessment of business goals, objectives, and needs to align information technology solutions with business initiatives

• Communicate effectively with a wide variety of technical and non-technical audiences. 

• Develop a strong understanding of the client mission, organization, and technology landscape to better understand how ICF can most effectively identify and address enterprise needs.

• Elicit requirements using requirements sessions, document analysis, surveys, interviews, business process descriptions, use cases, business analysis, etc.

• Write a variety of technical articles, reports, process guides, and knowledge articles with input from subject matter experts.

• Lead and conduct user acceptance tests.

We are open to supporting 100% remote work anywhere within the U.S., candidates in the Washington DC metro area are preferred.

Minimum Job Requirements:

• Bachelor’s Degree from an accredited institution

• 5+ years’ experience as a Business Analyst in a fast-paced client-facing solution delivery environment. 

• 5+ years of recent experience working in an Agile development environment as a business analyst (i.e., Scrum, Kanban, etc.) 

• 5+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, and capturing client requirements and feedback.

• US Citizenship or green card is required (required by the federal government for this position).

• Must be able to obtain Public Trust clearance.

• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Desired Skills:

• Solid understanding of various software development cycles (e.g., Agile, Waterfall, etc.); knowledge of requirements management, configuration management methodologies, along with corresponding support tools, i.e., JIRA, etc.

• Conceptual understanding of Object-Oriented enterprise software system development processes, methodologies, as well as major technologies (such as Java and . Net) and approaches (such as modularity and SOA)

• Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand

• Good understanding of basic system technologies as they relate to the project deliverables

• Ability to maintain project plans, resourcing schedules, and forecasting activities

• Experience with business process mapping and the use of project management software

• Ability to provide technical assistance and troubleshooting by effectively responding to inquiries

• Experience thriving in ambiguous software development environments

• Ability to work well under constantly changing deadlines and priorities

• Experience with ServiceNow, Appian, or similar BPM software

• Excellent oral and written communication skills

• We are open to supporting 100% remote work anywhere within the U.S., candidates in the Washington DC metro area are preferred.

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Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: