Senior Communications Manager (Remote)

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.  

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.   

Here is your chance to join our award-winning agency, ICF Next. We are changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We are seeking an experienced, motivated Senior Communications Manager, you will: 

• Oversee a multi-disciplinary team of communications professionals and subject matter experts (SMEs) supporting a high-profile federal public awareness campaign.  

• Serve as the lead point of contact for the client responsible for executing requests and managing overall program delivery. 

• Collaborate with team leads and SMEs responsible for technical delivery; work closely with managers to develop and administer budgets, commitments, plans and schedules, manage efficiencies, staffing, and other contract management requirements. 

• Manage project plans, weekly status updates, and schedules.

• Advise the client on strategic planning for external outreach and messaging efforts, ensuring alignment with agency and department-level priorities. 

• Manage relationships with senior-level clients to ensure programmatic success and client satisfaction, adjusting course when needed and maintaining an agile approach to program execution.

• Oversee and review deliverables and messaging material to ensure quality control and alignment with the client’s vision. 

• Support coordination of external and internal engagement and communications, training, and events with federal agencies and critical partners, including NGOs, corporations, multilateral entities, other law enforcement agencies, and other interested parties. 

• Serve as a liaison between the client and ICF’s internal surge support services (e.g. creative, training, instructional design) to identify and meet needs for specialized services. 

• Identify emerging industry, legislative, and news trends which may impact our client agency and drive communications planning and response on a variety of priorities. 

Basic Qualifications: 

• Bachelor’s degree in business, communications, marketing, media relations, or a relevant field. 

• Must be able to obtain and maintain a Public Trust.

• 5+ years’ specialized experience managing large-scale campaigns, multi-million budgets and communications, marketing, social media, branding and project management.

• 5+ years’ experience managing teams.

• U.S. Citizenship required (required by federal government for the position)

Professional Skills:

• Demonstrated experience in fast-paced dynamic environment with the ability to be a hands-on, trusted problem solver and leader.  

• Demonstrated experience providing senior-level counsel to government officials and executives. 

• Superior verbal, written, organizational, and time management skills, as well as attention to detail. 

• Ability to think creatively and provide unique solutions and rationale for solutions to clients’ communications challenges/problems. 

• Ability to quickly understand problems, synthesize large amounts of information, and provide succinct recommendations that tie back to overall account communication strategies and tactics. 

• Ability to “connect the dots” across other tasks within the contract and see “big picture” opportunities for contract enhancements. 

• Ability to active listen for problems, solution, and address shifting priorities, deadlines, etc.

Preferred Skills and Experience: 

• Project Management Professional (PMP) Certification. 

• Experience creating, implementing, and managing campaigns for a federal client, to include social media strategies, media and stakeholder engagement, and media buying. 

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Job Location:

Washington, DC metro area. Role will be required to meet with client on-site in Fairfax, VA, as requested. 

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Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

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Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: