CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com
Why Work With Us
As a Great Place to Work, our environment recognizes each employee as a vital member of the team. Integrity and respect are fundamental to our working relationships. We are friendly, inventive, and dedicated. We don’t quit until the job is done right! Our lenses don’t just change vision, they change lives. Join a team that is passionate about improving other’s visual health and quality of life.
Job Summary:
This Territory Sales Manager (9-12 month contract) role must build and maintain excellent customer relationships to support solid business growth. Implement a consultative selling style that operates independently on a daily basis. Must be professional, credible, and comfortable at all times dealing with optometrists, ophthalmologists, technicians, office administrators, retail store managers and store staff, authorized distributor sales representatives and any other customers in the territory.
As an Territory Sales Manager, it is required to reside in the assigned territory or within a reasonable distance (this role is for the GTA - West territory).
Essential Functions & Accountabilities:
Meets and exceeds projected sales goals based on territory quota established by sales management for the given territory
Uses, on a daily basis, a disciplined approach to selling to uncover and meet customer needs. Full understanding and implementation of CVI sales platform
Maintains territory call cycle; minimum 4 pre-set appointments per workday
Quickly and accurately meets customer needs. Returns customer phone and email inquiries within 24 hours
Regularly completes and updates comprehensive profiling of all customers; understands customers business
Formulates and executes an effective call cycle plan to grow territory business; Prepares and presents account business plans for minimum “top 25” customers, as well as quarterly growth plans
Develops new business within geographic territory
Maintains technical proficiency with CVI products and competitive products
Keeps current with industry trends and analysis; i.e., Health Product Research data
Integrates and trains customer office on the CVI suite of technology and value-added products and services; sells value-added tools to enhance customer experience with CVI
Develops customer marketing plans and promotions to grow business; monitor to insure return on investment
Uses the CRM tool and reports daily to analyze product, account sales and overall territory growth
Participates in state and regional optical shows when requested
Submits all administrative reports on a timely basis (call reports, expense reports, ROI reports, etc.)
Travel Requirements:
Territory travel, independent from supervisor
Travel outside of territory is required for conferences, site trainings, and regional meetings (10-15%)
Qualifications
Knowledge, Skills and Abilities:
Self-starter with the ability to work independently
Positive and constructive attitude
Excellent organizational skills
Anticipate, understand, prioritize and meet customer needs
Adapt to a changing work environment; various situations, individuals and/or groups on a daily basis
Exceptional verbal and written communication skills
Use of Microsoft Office suite of tools (Microsoft Word, Excel, PowerPoint) at an intermediate level
Effectively identify, evaluate and assimilate information to render quality decisions
Ability to make presentations to various sized customer groups
Work Environment:
Extensive territory travel
Normal Home Office Environment
Experience:
Minimum 3 to 5 years of sales experience preferably in the optical industry or related medical/technical healthcare field
Tangible product sales experience is highly desirable. Knowledge of the optical industry is beneficial
Education:
Bachelor’s degree preferred. Consideration given to candidates with sales experience and demonstrated track record of performance and results
Passing of background check, which may include verification of prior employment, criminal conviction history, educational and motor vehicle records.
A valid driver’s license and proof of minimum level of insurance coverage and satisfactory driving record as required by the company.