Job Description:

Pay Range: $30hr $40hr

Essential Functions:

Provide technical support for each specific program/system (FTI, MS, ADSB, DCNS, WMSS and others) client support for the FAA.
Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers remote locations.
Able to work remotely in a scheduled and on-call capacity to various customer locations within candidate assigned area.
Occasionally travel to remote sites outside candidate assigned area may be needed from time to time to assist with the FAA customer needs and/or request.
Able to read/understand/follow equipment drawings and task orders.
Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
Be proactive and prepared for assigned tasks prior to dispatching.
Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
Due to the nature of the job the candidate should be able to lift 32 pounds with assistance.
Ladders and step stools to reach heights of approximately 10ft.
Work with candidate supervisor (ASL) to ensure all client policies/procedures and program specific policies/procedures are followed.
Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
Possess and maintain a valid Driver’s License and/or local US State REAL ID equivalent and a satisfactory driving record.

Qualifications:

Bachelor’s Degree with a minimum of 0 years prior relevant experience or 2 years post-Secondary/ Associates Degree with a minimum of 2 years’ experience including supervisory experience, in lieu of degree, 6 years working experience specific to the telecom field.
5+ years of experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
Working knowledge of power testing (AC and DC). Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier’s & fuse panels), backup power supplies (UPS’s) and site grounding (single & multiple point).
Experience with logging into network equipment and circuit testing using a verity of different test equipment/laptop.
Bell Core Standards (Analog 4 wire & 2 wire testing).
Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators.
Experience with Microsoft and the components of the MS Office Suite.
Ability to get a Public Trust Clearance.

Preferred Additional Skills:

Experience with working remotely with Network Operation Control Centers.
Experience with interfacing/communication directly with customers.
Excellent customer service skills.
Ability to work in a high stress and visibility environment.
Ability to work independently with little oversight.
Ability to support customer needs after-hours (on-call).
Experience with working in a Telco central office environment.

Must Have:

Hands on Telecom/wiring background.
Experience with logging into network equipment and circuit testing using a variety of different test equipment/laptop.
Experience with Microsoft and the components of the MS Office Suite.
5+ years of experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.

Nice To Have:

Experience with working in a Telco central office environment.

Degree/Certification Requirements:

HS Degree required and 5+ years working experience specific to the telecom field.
Strong multi-tasking.
Able to work independently / alone.
Flexible, able to shift priorities.
Hard worker.
Deal Breakers (Would not consider).
Must be able to obtain and maintain Public Trust before starting (turnaround is about 8 weeks now).
Ability to support customer needs after-hours (on-call); must be flexible.
Must be able to travel to satellite sites/airports in which they would use their own personal vehicle (sporadic).
Valid drivers’ licence and satisfactory driving record.

Degree/Certification Preferences:

Bachelor’s Degree with a minimum of 2 years prior relevant experience.
2 years post-Secondary/ Associates Degree with a minimum of 4 years’ experience including supervisory experience.

Field Technician - Remote / Telecommute

Offer summary

Qualifications:

Key responsabilities:

Job description

Required profile

Experience

Hard Skills

Other Skills

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