About FareHarbor
At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.
With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.
Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.
FareHarbor Core Values:
- Think Client First
- We Are One ‘Ohana
- Be Curious and Learn
- Own It
- Act With Integrity
- Embrace the Challenge
Why FareHarbor?
Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.
And since day one, we’ve known that our real success lies in our people—the Ohana.
With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.
From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.
About the Role
- FareHarbor is seeking a Sales Manager to help grow our APAC Sales Team. This position is responsible for overseeing a sales team and helping each of our Account Executives grow our presence as the world’s leading software in the Tour and Activity industry.
- We are looking for someone who is competitive, persuasive, and proactive in their approach with both their team and clients. This person is the key motivator for their team and should have an obsession with helping our Account Executives to target the best accounts. This individual should be highly curious and constantly seek out new opportunities to enhance their team’s success.
What you’ll do here:
- Work with Account Executives to understand their current lead pool in order to accelerate the rate in which they are closing deals.
- Serve as a key motivator and driving force by finding creative ways to motivate the team.
- Goals should be set based on the market needs while focusing on opportunities with the most revenue potential.
- Ensure consistent hitting of team targets in line with team and individual Account Executive KPIS
- Work with the existing team to identify knowledge gaps and areas for training and improvement to accelerate AE’s skills and knowledge.
- Work one-on-one with the Account Executives to set specific goals around closing deals and assisting with the sales process when necessary.
- Consistently provide feedback to the Director of Sales - ANZ market and AE needs, underperforming team members and other high impact issues.
- Confident in driving high performance teams, providing constructive feedback, and creating a strong sales culture
- Contribute to the management team by attending management sessions and meetings, submitting shout-outs
- Fully ramp AEs in 7 months after start date
- Actively involved in the growing the team through recruitment and interviewing
- Trusted to represent the company at major industry events
- Demonstrates FareHarbor values like “Own it” and “Embrace the Challenge” .
Requirements:
- Business level professional English
- 5+ years of sales experience in B2B SaaS industry
- 2+ years management experience required B2B SaaS industry
- Experience with CRM software and proficiency in Microsoft Office Suite.
- Excellent communication, negotiation, and interpersonal skills.
- Highly organized with excellent time management abilities.
- Enjoy helping others learn and grow; a true team player.
- Occasional travel required (1-2 trips per month)
Benefits:
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- Opportunity to share your ideas and make a difference in a growing company.
- Fast-paced, high-energy and engaging work environment.
- 26 days of annual leave
- Work-from-home assistance
- Educational Opportunities
- Social hours & events and team-building
- Hybrid friendly
- Wellness benefits (Headspace subscription & wellness webinars)
FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.
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