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Salesforce Consultant (Functional)

Remote:

Full Remote

Contract:

Freelance

Experience:

Senior (5-10 years)

Work from:

Singapore

Offer summary

Qualifications:

Bachelor's degree or equivalent experience, 5+ years of relevant experience recommended, Experience with Salesforce Service Cloud and Sales Cloud, None.

Key responsabilities:

Manage delivery of Salesforce projects
Gather customer requirements and lead sessions

Mason Frank International

51 - 200 Employees

See more Mason Frank International offers

Job description

You'll collaborate with customers and internal teams to deliver and implement Salesforce projects. As part of a broader project team, you'll work with stakeholders to ensure successful outcomes. Strong communication, problem-solving, troubleshooting, and time management skills are essential for success in this dynamic role.

Job Requirements

Project Delivery: You'll manage the delivery of Salesforce projects, collaborating with both internal teams (Solution Engineers, Developers) and customers to ensure successful outcomes.
Solution Design & Documentation: While you'll receive support from Solution Engineers, you'll also work on designing solutions and preparing thorough project documentation, including "development-ready" requirements, training materials, and technical handover docs.
Customer Interaction: Strong communication is crucial as you'll gather customer requirements, lead small sessions, and ensure clarity throughout the project lifecycle.
Project Management Framework: While guided by a project management team, you will need to manage your tasks, track progress (time logging), and ensure smooth project execution.
Ongoing Learning: You'll continue developing your Salesforce expertise through training resources like Trailhead and Partner Learning Camp to stay current with Salesforce products and services.

Expectation

Problem Solver: You're naturally inclined to identify business challenges and find effective technology solutions, particularly using Salesforce.
A bachelor's degree or equivalent higher qualification is preferred.
Alternatively, 5+ years of relevant experience can substitute for formal qualifications.
Salesforce experience is crucial, particularly in Salesforce Service Cloud and Salesforce Sales Cloud.

What You Will Get In Return

Join a young and dynamic company looking to create a positive impact on their people and customers
Truly flexible working and a supportive environment to learn, grow and challenge yourself
Exposure to project variety which drives learning and development