Western Region Director Sales and Client Solutions

Director of Sales & Client Services

POSITION SUMMARY:

Generate leads and be responsible for revenue base growth through the sale of new and renewal business; relationship engagement with clients; and develop regional opportunities that expand and/or maintain the existing revenue base.

DUTIES AND RESPONSIBILITIES:

• Sell new business.
• Travel to prospective accounts, existing clients, trade shows and corporate meetings / 30% travel.
• Develop rapport and credibility with current and potential clients and industry consultants to enhance revenue growth opportunities.
• Respond to Request for Proposals from current and potential clients.
• Present solutions and options to meet the needs of clients thereby increasing the revenue potential.
• Participate in client implementation meetings in coordination with Operations.
• Service assigned accounts in coordination with Operations; anticipate and meet client’s needs; troubleshoot problems; provide consulting advice; and meet service needs and requirements.
• Develop and facilitate sales presentations, as required.
• Maintain consistent contact at various client levels.
• Participate with client claims reviews in coordination with claim operations.
• Work closely with other TRISTAR departments to ensure a coordinated delivery of services to the client, based on services purchased.
• Serve as the California Western Region’s BRAND Ambassador and attend trade shows, industry meetings and events, as required or directed.
• Use Salesforce to document activities with prospects, clients, brokers, and consultants.

• Other duties as assigned.

EQUIPMENT OPERATED/USED:  Computer, fax machine, copier, printer and other office equipment.

SPECIAL EQUIPMENT OR CLOTHING:  Appropriate office attire

Qualifications

QUALIFICATIONS REQUIRED:

  Education/Experience:  Bachelor’s degree in related field (preferred); five (5) years sales experience

Knowledge, Skills and Abilities:

• Ability to prioritize multiple tasks and meet strict deadlines.
•  A working knowledge of Excel, Word and SalesForce.
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• Excellent written and verbal communication skills, including ability to convey technical details to clients and staff.
• Ability to effectively present information and respond to questions from clients, vendors and employees of the organization.

• Knowledge of Solution Selling.
• Ability to understand the Third Party Administration industry.
• Excellent sales and customer service skills.
• Ability to establish and maintain a high level of customer trust and confidence.

• Ability to forge strong relationships.

Other Qualifications: 

• None.

Here are some of the benefits you can enjoy in this role:

• Medical, Dental, Vision, Disability & Life Insurance
• 401(k) plan
• Paid time off.
• Paid holidays.