Product Owner II

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. 

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. 
 

Reporting to the Manager, Product, the Product Owner II will be responsible for a scrum team supporting an expanding product line that will connect partners and edit capabilities through our Payment Accuracy platform. This role will be part of a team that owns the capabilities and connections serving multiple channels within Availity, aiming to enhance the accuracy and transparency of the payment process for providers. 

The Product Owner II will work collaboratively with cross-functional teams and clients to gather, document, and refine user stories and product requirements. They will actively manage the product development and quality assurance activities utilizing Agile/scrum methodologies. Additionally, the Product Owner II will ensure that the solutions developed are scalable and meet the needs of various stakeholders across different channels.  

 
No sponsorship in any form is available for this role. 

Why you want to work on this team: ​

• This is a great opportunity to step in on the ground floor of a new vertical within Availity and contribute to solving pain points between payers and providers that will result in accurate and on time payments and more transparency in the workflow.  

• This team is highly collaborative and constantly engages with each other both on team and individual efforts to ensure project execution and team success. 

• The team is highly visible and has many opportunities to be part of discovery and driving innovation and vision through to final product in a structured way.  

To be qualified for this position, you: 

• Have a bachelor’s degree or equivalent work experience. 

• Over 2 years of experience supporting a healthcare technology organization in a Product Owner role. Healthcare background is required to be considered for the role.

• Must be capable of gathering and documenting requirements, and clearly be able to understand and communicate analysis conducted on the requirements. 

• Understand the technical side of the PDLC and can interact with engineering teams. 

• Have experience getting a project up and running from inception, not only maintenance. 

• Have strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements. 

• Have a passion and aptitude to learn. You are a self-starter and enjoy autonomous work. 

• Have experience working with a large team and navigating internal relationships. 

• Ability to establish and maintain effective working relationships, supporting internal and external business partners. 

• Have excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. 

What will set you apart: 

• You thrive in fast-paced environments. 

• You have Payer or provider experience. 

• You have experience working with APIs and technical integrations, EX/UI, and AWS. 

• Product Owner certification. 

• You have experience leading an Agile scrum team. 

• You have experience with tools like JIRA and Confluence. 

• You have experience with AWS. 

• You enjoy collaboration. 

What you will be doing: 

• Participating in various weekly meetings with internal and external customers. 

• Informing product roadmap(s) and providing status updates of issues and progress. 

• Leading client calls, facilitating key deliverables, some user acceptance testing (UAT), etc. 

• Leading pilot / beta testing engagements with clients. 

• Refining requirements into actionable definitions. 

• Participating in agile standups/ceremonies, refinement, and maintaining the backlog and writing user stories. 

• Researching team documentation to present to different groups/teams. 

• Participating in product and application releases of new products, product enhancements, and product issue resolutions.  

• Supporting multiple, concurrent projects. 

• Supporting technical implementations around our Essentials product (as necessary). 

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! 

• Culture is important to us and there are many ways for you to make your mark here! 

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. 

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! 

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. 

• Interested in furthering your education? We offer education reimbursement! 

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. 

Next steps:  
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.  
  
Interview process:   

• Recruiter Resume Review

• Manager Resume Review

• Recruiter Interview

• Panel Video Interview

• Manager Video Interview​

• Manager's Manager Video Interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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