Director, Order Fulfillment, West Africa

We don’t just build technology. We build hope. 

Are you a results-driven leader with a passion for excellence in project execution and customer satisfaction? At Elekta, we are seeking a West Africa Order Fulfilment Director to play a pivotal role in driving revenue growth and ensuring the seamless execution of our projects. 

This dynamic role requires a strategic thinker who will assess project feasibility, collaborate with cross-functional teams, and analyze sales pipelines to deliver world-class solutions. As the OF Director, you will be responsible for revenue forecasting, contractual financials, and project planning, ensuring that all targets are met or exceeded. 

Leading a team of Project Managers, you’ll focus on achieving revenue goals while fostering employee and customer loyalty. Your commitment to quality, efficiency, and timely delivery will directly impact our customers' success and satisfaction, making you an integral part of our mission to improve lives. 

Are you ready to make a difference? Join us and lead the way in delivering innovative solutions across West Africa! 

Note* This role will be based out of Morocco  

What you’ll do at Elekta 

• End-to-end project management following Elekta’s quality standards and procedures to ensure successful execution as measured by territory goals and customer satisfaction. 

• Accountable for forecasting and reporting projects allocated to his/her projects team. 

• Conduct contract financial reviews to set appropriate milestones for revenue recognition, ensuring accurate invoicing and monitoring receivables for all projects under their direction. 

• Manage and achieve revenue goals set for the subregion. 

• In collaboration with Project Managers, perform project risk assessments to identify and appropriately manage issues identified. 

• Manage the day-to-day operational and tactical aspects of multiple or large-scale projects, mitigating Elekta exposure and risk. 

• Lead the projects team on hosting regular project status meetings, generating project status reports for customers and project files, and holding final status meetings to confirm customer satisfaction. 

• Analyzes profitability, revenue, margins, and utilization across projects. 

• Manage and assess the Project Managers’ team skills map, career and education programming according to business needs, and support them in achieving KPIs. 

• Work in close collaboration with the Clusters Channel Managers, Regional Sales and Service in the Region, and Global Order Fulfilment and Commercial Operations. 

The right stuff 

• Excellent time management, organization, analytical, and problem-solving skills. 

• Self-motivated and flexible. 

• Strong interpersonal skills. 

• Excellent written and verbal communication skills. 

What you bring: 

• Minimum 5 years of Medical Project Management experience (medical software or hardware implementation is considered an asset and is preferred). 

• Understanding of radiotherapy and neuroscience systems and supporting SW systems. 

• Previous experience of revenue management and forecasting. 

• Proven people management experience (required). 

• Fluent in MS Office applications. 

• Fluent English (written and spoken). 

• Ability to travel up to 50%. 

What you’ll get: 

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and  for everyone regardless of where in the world, to have access to the best cancer care. In  addition to this, Elekta provides a competitive range of benefits tailored to the country in which you are located. 

Hiring process