We are looking for a Solution Manager to join our team to drive innovative solutions to our clients and, often, the product team. The Solution Manager will play a crucial role in the success of the proposal process by providing guidance before, during and after an active RFP. They will be responsible for coordinating and overseeing the process of developing and delivering comprehensive solutions that address customer needs and challenges. The Solution Manager must be able to articulate technology and product development to both internal and external users. The Solution Manager is a bridge between the customer and the product teams. This position will lead the review and analysis of Requests for Proposals. The ideal candidate will have excellent reading comprehension skills, the ability to quickly and accurately analyze complex information, and strong attention to detail. Ultimately, you will work with the organization’s leaders to identify areas of improvement or overall new technology solutions.
Knowledge of our wide range of assessment technology and services will ensure we provide innovative and effective solutions that meet our customers’ needs and exceed their expectations.
Responsibilities
- Manage and document solution design for School Assessments for current and prospective statewide assessments.
- Collaborate with clients to understand their business requirements and develop solutions that meet their needs.
- Be a conduit between subject matter experts and technology professionals.
- Read and analyze RFPs/RFIs from potential clients to understand their requirements, needs, and expectations. Followed by the facilitation of internal solution development.
- Lead discussions with Product Managers to define how various solutions will be utilized to offer the most effective and efficient solution for our customers.
- Perform market research and gap analysis to allow development teams to prioritize their roadmaps in alignment with the business development strategy.
- Identify opportunities that will increase value and improve the assessment experience for students, parents, and educators.
- Provide technical training and demonstrations with customers.
- Assist in customer delivery planning, change, and needs analysis.
- Desired Requirements:
- Excellent project management skills, including the ability to manage multiple projects simultaneously.
- Strong stakeholder management skills, with the ability to build strong relationships with wide variety of customers and colleagues.
- Innovative and collaborative approach to solving complex problems
- Experience working with educational assessment and surveys related to higher education accreditation; as well as research purpose and design, statistical and research methods, data collection, analyses, and evaluation.
- Strong communication skills, with the ability to clearly articulate complex ideas and concepts; both in writing and orally.
- Skilled in Governance , Data Classification, Architecture, Security, Storage and Operations, Analytics and Business Intelligence
- Quickly learn new processes and tools, business domains and technical applications
- Approaches change with a positive attitude and enthusiasm; considers issues from multiple perspectives; weighs options carefully before selecting a course of action for a major initiative.
- Takes the initiative and learns product, process, and procedures quickly and independently.
- Highly organized and able to work independently and with a team to meet a variety of shifting deadlines.
- A high sense of urgency and attention to detail are required.
- It may require travel.
Qualifications/Experience
- Bachelor’s Degree desired or commensurate experience.
- 5+ years of proven ability to manage multiple, complex, and large projects
- Proficient in Microsoft Office
- Prefer experience working in an agency with outside clients.
- Experience writing business documentation (estimates, proposals, contracts, etc.).
- Proven experience in people management, strategic planning, risk management, and change management.
What To Expect From Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job: PROJECT/PROGRAMME MANAGEMENT
Organization: Assessment & Qualifications
Schedule: FULLTIME
Workplace Type: Remote
Req ID: 17313
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