Veterinary Medical Director

At Nemacolin, our associates are immersed in a world of excitement and unparalleled experiences. As the Veterinary Medical Director, you'll have the opportunity to contribute to this extraordinary culture while providing exceptional care for our furry guests.

Building Trust & Serving Associates:

You’ll need to provide associates with the tools, information, and support necessary to do their jobs with excellence. 

•  Cultivate a culture of excellence by leading by example, hiring qualified team members, setting clear expectations, and providing timely, constructive feedback
•  Hire qualified, mission driven team members.
•  Set specific, measurable expectations.
•  Give specific, measurable, timely feedback-both reinforcing and corrective.
•  Develop staff through ongoing training and support.
•  Model and foster open communication by ensuring team members have information, input, and influence.
•  Schedule staff in a way that balances the organizational (guest) needs and the associate’s individual needs.
•  Care for the guests, staff, and self safely and appropriately.
•  Collaborate and help out team members at levels. 

Producing Excellence:
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

•  Deliver internal and external guest service the Nemacolin way. Goes above and beyond – whether for an associate or guest.
•  Drives the culture and delivery of quality care to ensure every pet receives consistent care aligning with our domains of quality (staff, effective, patient/client-centered, timely, efficient, and equitable care).
•  Deliver exceptional veterinary care that aligns with our commitment to quality, compassion, and professionalism. Ensure every pet receives the highest level of care in a nurturing and supportive environment
•  Live and exemplify the guiding principles of Nemacolin Resort Inc. within self and team.
•  Manage and mentor the veterinary team, including veterinarians, the Director of Nurses, and the Office Manager, ensuring effective collaboration and high performance.
•  Oversee day-to-day operations to ensure compliance with regulatory standards, including controlled substance management and radiation safety, optimize efficiency, and drive revenue,
•  Establish trust and gain the confidence and compliance of clients through effective preventive care, thorough diagnostic workups, comprehensive treatment plans, clear home care instructions, and well-planned follow‐up visits.
•  Advocate for preventive care and adoption of wellness plans to enhance the long-term health and well-being of pets.
•  Assimilate information gathered through effective history taking, physical examination, and diagnostic workup to arrive at appropriate and effective clinical decisions.
•  Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
•  Perform all basic surgeries with appropriate anesthesia, monitoring, and pain management to ensure the best outcomes for patients.
•  Educate clients and hospital associates to improve their level of knowledge about veterinary care and husbandry.
•  Perform regular hospital inspections and quality audits to ensure compliance with industry, regulatory, and Nemacolin quality standards while fostering veterinary technician and staff engagement.
•  Develop associates and coach new hires to deliver an exceptional onboarding and mentorship experience.
•  Ensure all clinical work is conducted on-site, with the exception of providing care for the owner's dogs, who reside on the resort grounds.
•  Deliver veterinary quality KPIs to support the hospital, market, and practice revenue goals.
•  Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals to improve hospital efficiency.
•  Address and resolve client concerns arising from the medical care of a pet.
•  Actively participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession and promote the Woodlands Animal Care Center’s brand reputation.
•  Respond to emergencies as needed, ensuring that all pets receive timely and appropriate care.
•  Maintain hospital operations to meet local, state, and federal regulatory requirements, including controlled substance management and radiation safety.
•  Charge for services rendered and products/prescriptions dispensed.
•  Constantly strive to enhance medical quality, hospital efficiency, and profitability.
•  Foster a collaborative and supportive team culture by mentoring staff, providing ongoing training, and encouraging professional development
•  Mentor veterinary student externs and foster the professional growth of all team members.
•  Other job duties as assigned.

Improve Continually:

Today’s innovations drive tomorrow’s success.

•  Assess efficiency and effectiveness and work to improve both.
•  Learn from our mistakes.
•  Evolve the animal care center to reflect guest preferences, requests, and
•  Drive continuous improvement by advancing the animal care center to align with evolving client preferences, incorporating cutting edge veterinary practices and embracing innovative care methodologies

Knowledge, skills, and abilities required:

•  Doctor of Veterinary Medicine (DVM)
•  Licenses: State Veterinary Board and DEA registration required prior to start date.
•  Ten (10) plus years of related veterinary experience.
•  Ability to complete skill testing with near-perfect scores.
•  Demonstrate exceptional leadership skills and a deep commitment to providing the highest quality veterinary care.
•  Knowledge of and ability to operate Microsoft Office Programs – Word, Excel, PowerPoint, etc.
•  Ability to perform basic mathematical functions.
•  Independently initiates, follows-up on, and completes assignments as well as special projects.
•  Ability to perform effectively in a fast-paced environment.
•  Strong organizational skills.
•  Ability to effectively perform multiple tasks.
•  Ability to interface professionally with business contacts and customers.
•  Demonstrates interpersonal sound judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department.
•  Ability to perform physical tasks, such as lifting animals and standing for long periods.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties, or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Join our team and make a lasting impact on the lives of animals and their owners.