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Pharmacy Technician

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Fixed term

Experience:

Mid-level (2-5 years)

Work from:

Panama, Pennsylvania (USA), United States

Offer summary

Qualifications:

3 to 5 years PBM and/or pharmacy experience, Current PTCB or NCCT Certificate preferred, High School Diploma or GED required.

Key responsabilities:

Handle inbound telephone inquiries from customers
Enter customer data into documentation tool

Impresiv Health SME https://www.impresivhealth.com/

See more Impresiv Health offers

Job description

Title: Pharmacy Technician

Description:
The Pharmacy Technician supports the organization’s mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center. Consistently meet established productivity, schedule adherence, and quality standards.

What You Will Do:

Provide real-time support to pharmacies with point of service inquiries.
Educate prescribers on formulary and prior authorization processes.
Enter customer data and other relevant information into our documentation tool.
Assist members with pharmacy benefit inquiries.
Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
Effectively communicate issues and resolutions to customers and appropriate internal staff.

You Will Be Successful If:

Ability to adapt to a high pace changing environment.
Strong interpersonal, written, and oral communication skills.
Attention to detail and ability to follow instructions.
Strong knowledge of specialty and non-specialty pharmaceuticals.

What You Will Bring:

3 to 5 years Recent PBM and/or pharmacy experience required.
Current PTCB or NCCT Certificate Preferred
High School Diploma or GED required.

About Impresiv Health:

Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. We help our clients increase operational efficiency by delivering innovative solutions to solve their most complex business challenges.

Our approach is and has always been simple. First, think and act like the customers who need us, and most importantly, deliver what larger organizations cannot do – provide tangible results that add immediate value, at a rate that cannot be beaten. Your success matters, and we know it.

That’s Impresiv!