Account Manager - Emerging Accounts, East Coast (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

The Account Manager - Emerging Accounts (AM) is responsible for supporting and growing revenue within an assigned geographic area. They will focus primarily on generating growth opportunities with both newer and existing partners to achieve revenue goals established for all product lines. The AM will work collaboratively with the ed2go Business Development, Workforce, and Marketing teams (and other internal partners as needed), as well as build successful working relationships with external partners. The AM must be coachable with an ability to understand business needs and provide viable solutions to reach targeted goals.

What You Will Do Here:

• Provide daily partner support, responding to existing partner requests and inquiries pertaining to programs, products, & account development.
• Update Salesforce database to ensure accurate account information, reporting and revenue forecasting.
• Prospect previously engaged partners to reinvigorate growth opportunities in target markets across the United States.
• Develop an account management plan for assigned accounts, to drive interactions / frequency of contact with key partners.
• Review account management plan periodically with department leadership.
• Collaborate with internal team members to implement Marketing and engagement opportunities with partners.
• Target and exceed sales revenue goals and management objectives for the Academic sales channel.
• Build and deliver customized partner trainings for both partner and student-facing websites
• Develop and share tools, processes and procedures, and run Teams meetings with partners and Sales team.
• Connect with other functional departments and teams to optimally resolve partner needs.
• Lead projects and initiatives to improve efficiency and productivity for the role and larger organization.
• Occasional domestic travel may be required.

Skills You Will Need Here:

(Required)

• Bachelor’s Degree or equivalent experience
• A minimum of two (2) years in an inside sales or account management role, with proven success achieving revenue goals.
• Excellent social skills and ability to lead multiple projects with multiple due dates simultaneously.
• Self-starter, phenomenal teammate, critical problem solver, can do demeanor.
• Strong written, verbal, and presentation skills.
• Excellent time management skills.
• Proficient digital literacy- Microsoft Word, Excel, PowerPoint, Salesforce and PowerBI

Preferred

• Experience in Professional, Continuing, or Online Education
• Prior experience in B2B sales/marketing is a plus.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.