Registered Nurse & Agency Administrator

We are seeking a dedicated Registered Nurse & Agency Administrator to join our Home Instead team in Greensboro/Burlington, North Carolina.

This role offers a unique opportunity for individuals passionate about training, quality of care, and community impact. 

This is an exceptional opportunity to transition your experience from a hospital environment, offering more traditional working hours and the flexibility for remote work when not in office, providing training or conducting site visits at our client’s homes. 

You will be at the forefront of innovation and growth in the home care industry, contributing to a mission-driven organization. 

Responsibilities

In this role you’ll be educating our team of Care Pros (our caregivers) about relevant legal and regulatory requirements, maintaining essential certifications and licensures, acting as a liaison between the governing body, staff members, our Care Pros, and the community we serve.

• Ensure Regulatory Compliance: This includes managing accurate records, submitting reports, maintaining all required certifications, licenses, and registrations, and staying updated on regulatory changes to ensure the highest quality of care.
• Promote Quality of Care: Ensure the highest standards of care are met by conducting in-home observation visits, managing performance evaluations, and supporting ongoing competency development for Care Pros.
• Training and Development: Administer comprehensive new hire training and continuous education for Care Pros, both virtually and in-person. Ensure compliance with state regulations and foster a culture of excellence in delivering exceptional client care.
• Onboarding and Documentation: Oversee the local Care Pro onboarding process, assessing care competencies. Educate employees and Care Pros on legal and regulatory requirements, reinforcing compliance and operational excellence.
• Administrative Oversight: Responsible for the entire operation of the agency, including service delivery and serves as our alternate agency administrator for neighboring Home Instead offices. 

Competencies

In this role, you will serve as the in-person contact and face of the company to our Care Pros. You will have the opportunity to start the Care Pros off with a positive employment experience and guide them throughout their career at Honor. Someone successful in this role is not only skilled at providing hands on care themselves, but also:

• Enjoys training and preparing Care Pros for success on their first visit and over their career as a caregiver.
•  Is comfortable delivering both positive and constructive feedback and providing personalized coaching or hands on training to improve Care Pros skills and ability to provide great client care.
•  Is a flexible and creative problem-solver, always thinking with a client-oriented mentality.

Qualifications 

• Valid North Carolina license as a Registered Nurse.
• Experience in training and evaluation of care providers, precepting, or other training.
• Minimum of two years of direct healthcare experience, with at least one year in a supervisory or administrative role in home health care.
• Bachelor's Degree; 3 years nursing experience, with at least 1 year acute care setting preferred; or equivalent combination of education and experience.
• Strong understanding of regulatory standards.
• Excellent communication, decision-making, and problem-solving skills.
• Ability to work independently and maintain flexibility for site visits and occasional evenings/weekends.
• Passionate about our mission and quality of care for the senior community.
• Knowledge of other health care disciplines and their role in client and family care.
• Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.

Additional Requirements of the Role:

• Willing and able to commute in the Greensboro/Burlington market and surrounding areas 3-4x per week with the flexibility and availability to occassionally work evenings or weekends to conduct annual evaluations of Care Pros who may only work with clients during those times.