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Customer Service Representative

unlimited holidays
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

High school diploma or equivalent, Experience in customer service role, Excellent communication skills, Proficient in MS Office Suite.

Key responsabilities:

  • Handle customer inquiries
  • Resolve customer issues
Liberty Fox Technologies logo
Liberty Fox Technologies TPE http://www.libertyfoxtech.com/
11 - 50 Employees
See more Liberty Fox Technologies offers

Job description

Job Description: Customer Service Representative

Overview

Liberty Fox Technologies is seeking a dedicated and energetic Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued clients, providing exceptional support and assistance to ensure a positive experience. Your primary responsibility will be to handle customer inquiries, resolve issues, and provide information about our services.

The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced environment. You will play a critical role in fostering customer relationships and ensuring client satisfaction.

Requirements

  • High school diploma or equivalent; further education is a plus.
  • Proven experience in a customer service role or similar position.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and the ability to think on your feet.
  • Empathetic and patient with customers.
  • Ability to handle high-pressure situations calmly and efficiently.
  • Proficient in using customer service software and MS Office Suite.
  • Ability to work independently and as part of a team.
  • Flexibility to work varied hours as needed.
  • Familiarity with technical concepts related to software solutions is a plus.

Required profile

Experience

Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Physical Flexibility
  • Empathy

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