Offer summary
Qualifications:
Fluent in Dutch and English, Previous customer service experience preferred, Strong analytical and critical thinking skills, Ability to handle multiple communication channels, Willingness to work weekends and holidays.
Key responsabilities:
- Engage and support customers in resolving disputes
- Manage customer inquiries via various channels
- Collaborate with sales and other departments
- Provide feedback for service improvement
- Ensure repeat customer engagement on the platform