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Manager - Client Accounts

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor's degree in business or related field, 2-5 years of experience in sales or business development, Proven track record in client relationship management.

Key responsabilities:

Manage and grow client relationships
Serve as the primary point of contact
Identify upselling and cross-selling opportunities
Collaborate with the sales team effectively
Prepare account status reports and analyze data

Argano Large https://www.argano.com/

1001 - 5000 Employees

See more Argano offers

Job description

Job Description

The Manager - Client Accounts is responsible for managing and growing relationships with existing clients, ensuring their satisfaction, and identifying opportunities for upselling and cross-selling Argano's services. This role also involves collaborating with internal teams to deliver value and achieve client objectives. The Manager also support the sales team in acquiring new accounts, thereby driving revenue growth. They lead and mentor a team.

Responsibilities

Build and maintain strong, long-lasting client relationships.
Serve as the primary point of contact for assigned clients.
Manage client expectations and ensure the delivery of solutions that meet their needs.
Conduct regular account reviews and strategize to meet client goals.
Identify opportunities for upselling and cross-selling within existing accounts.
Collaborate with the sales team to develop and execute strategic account plans.
Address client issues and provide solutions to enhance customer satisfaction.
Prepare regular reports on account status and revenue.
Analyze client data to identify trends and opportunities.

Minimum And/Or Preferred Qualifications

EDUCATION

Bachelor's degree in business, Finance, Accounting, or related field, expected.

Experience

2-5 years of experience in sales, business development, or revenue management.
Proven track record of managing client relationships and meeting revenue targets.

Skill Requirements

Communication: Excellent verbal and written communication skills to interact with clients and internal teams effectively.
Relationship Building: Ability to develop and maintain strong, long-lasting client relationships.
Problem-Solving: Proactive in identifying issues and providing solutions to enhance client satisfaction.
Time Management: Strong organizational skills to prioritize tasks and meet deadlines efficiently.
Adaptability: Flexibility to adjust strategies and approaches based on client needs and market changes.
Hard Skills
Sales Techniques: Proficient in sales methodologies and techniques for upselling and cross-selling existing accounts.
CRM Software: Experienced in using CRM systems (e.g., Salesforce) for managing client information and sales activities.
Data Analysis: Ability to analyze sales data to identify trends and make informed decisions.
Contract Negotiation: Skilled in negotiating terms and closing deals with existing and new clients.
Industry Knowledge: Deep understanding of the business and technology services industry to provide relevant solutions to clients.

About Us

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.