Solutions Architect - West Coast, US

Department: Solutions

Employment Type: Permanent - Full Time

Location: Remote, United States

Description

WHAT WE NEED

Solution Architects are responsible for guiding customers to develop fast, reliable and scalable applications that take advantage of Hazelcast’s unified real-time data platform, incorporating our real-time stream processing engine, operationalized machine learning models and high-speed data store.

Our mission is to make customers successful on their use cases with Hazelcast, creating long-term value and impactful returns on investment. As the main point of contact during the pre-sales process, you will provide expert guidance, technical assistance and strategic counsel throughout their journey to becoming a customer. You will additionally work with them throughout their journey, partnering cross-functionally with Sales, Services, Product Management, Customer Support and Engineering, to ensure a clear path to ever-greater value realization and customer satisfaction.

This individual will need to be West Coast based.

What You’ll Do

• Collaborate with the customers’ architects, developers and executives to establish and grow high-value use cases, focusing on business and technical requirements
• Advise customers on architectures, design patterns, strategies and best practices
• Work with sellers to plan your accounts, learn your customers’ needs through discovery and workshops, and demonstrate value through product presentations and proofs of concept
• Up-level technical concepts, design patterns and use cases into business benefits for our customers’ decision-makers and executives
• Grow our capabilities by authoring new content, including demos, whitepapers, best-practices guides, presentations, reference architectures, helpful videos and how-tos
• Work cross-functionally with our Product Management and Marketing teams to help refine, and present, our strategy and messaging
  
  

What You Have

• You ideally have strong credentials as a solution architect, which builds credibility with prospects and existing customers. You are an experienced Presales professional used to working on enterprise level sales processes.
• You’ll have a coding background in Java (or similar languages such as C# or C++) with experience in Kubernetes or Helm
• You’re experienced with clustered architectures, or stream processing and event-driven architectures
• You have B2B pre-sales experience with databases, data streaming or stream-processing solutions
• You’re curious, coachable, independent, resourceful and goal-driven
• You’re a strong and empathetic listener who uses their discovery skills to fully understand your customer’s needs, and identify potential use cases of value
• You guide the customer with a strong point of view, challenging ideas that are not in their interest
  
  

Benefits

• Unlimited PTO
• Medical/Dental/Vision Insurance
• HSA/FSA
• Basic & Supplemental Life & AD&D insurance
• Short & Long-term Disability Insurance
• 401k
• EAP (Employee Assistance Program)