GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.
GP Strategies Corporation has an opening for a
Corporate New Hire Training Events Program Manager to support one of our large financial clients. This is a full-time, benefitted position. This position will have direct reports and requires experience managing a team. This role will also require event management experience (preferably corporate training events). For this role, the person may need to travel to New York City and potentially other client locations to support new hire training events.
Summary
You will be accountable and responsible for the management, planning, development, and successful delivery of a customer learning events and programs globally. You will supervise Regional Program Managers, collaborating with them in the logistical implementation, organization, and delivery of these events/programs, as well as keeping management informed on project and operational progress and performance. You will ensure each program is within internal and customer budgets and is operationally profitable and aligned with GP Strategies’ guidelines. You will ensure each program is not only delivered successfully, but also adds the highest possible value to GP Strategies as an organization. You will also be responsible for the successful management of customer relationships at a global level, building and preserving trusting and collaborative partnerships with our customers.
Essential Duties & Responsibilities
In this role, you will be responsible for managing project budgets, supervising team members, preparing progress reports, and ensuring the smooth functioning of operations.
Other Key Duties And Responsibilities Include
- Leading and supervising the Regional Program Managers who are implementing global and regional ways of working, policies, procedures, and processes to ensure collaboration.
- Ensuring the team delivers commercially-viable services to the customer/stakeholder, and proactively works with colleagues and peers to ensure the wider team needs are met
- To define, develop, adhere to, and continually review/improve all operational workflows - policies, procedures, processes, ways of working, guidelines, and other business-related documents as defined by GP Strategies or the customer
- Understanding the customer needs and develop plans to address them as well as identifying ways to improve productivity, efficiency, reduction of delays in completions of tasks, and mitigation of identified risks
- Operating as the lead point of contact for any and all matters specific to the account, providing important communication to key customer stakeholders on the overall project/program progress as well as building and maintaining strong, long-lasting customer relationships
- Work with stakeholders to ensure appropriate quality assurance processes are in place, and that the delivered learning achieves the expected business objectives
- Support the preparation of monthly budgetary reporting in coordination with Account/Country Managers and the Finance Department
Team Management
- Leadership of the resources, ensuring the highest quality of services is delivered to the customer
- Manage and develop the team as part of a shared service environment
- Ensure team members are effective, efficient, and diligent in meeting organizational and program goals
- Model and maintains a work environment that supports GP Strategies’ core values, vision and, missions
- Ensure the use of effective human resource management practices throughout the team, including the recruitment, selection, onboarding, supervision, performance management, compensation, career pathing, and professional development of team members
- Mentoring and supporting the professional development of direct reports and their teams
Qualifications
- Experience in program and project management methods and principles
- Experience with managing several direct reports
- Experience with managing large corporate training events
- Proficiency in various program management software, including Microsoft Office
- Budget management experience preferred with the ability to be able to demonstrate commercial awareness as well as delivering customer needs
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
Primary Location
US-NC-RALEIGH
Job
Technical and Professional
Organization
USA 100 GP Strategies Corporation
Job Type
Full-time
Job Posting
Nov 7, 2024, 12:04:07 PM
