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Cornerstone OnDemand LMS Administrator (Remote - Open to candidates based in India)

Remote: 
Full Remote
Work from: 
India

Offer summary

Qualifications:

Experience with Cornerstone OnDemand LMS., Strong knowledge of user account management., Proficient in content management techniques., Ability to analyze data and reporting..

Key responsabilities:

  • Manage user accounts through CSOD interface.
  • Upload and update course content and materials.
  • Generate and analyze client data reports.
  • Provide support for LMS interface-related tasks.
Infopro Learning, Inc logo
Infopro Learning, Inc Professional Training & Coaching SME https://www.infoprolearning.com/
501 - 1000 Employees
About Infopro Learning, Inc
Infopro Learning is an award-winning workforce performance transformation organization that makes three promises to its clients: 1. Deliver Measurable Performance Impact: Putting people at the center of transformation to improve employee, partner, and customer performance. 2. Create Meaningful Learning Experiences: Designing meaningful & engaging learning experiences that attract and engage employees across every stage in the learning journey. 3. Drive Sustainable Operational Efficiency: Our global workforce, technology platforms, and governance models enable organizations to achieve improved speed and agility, at a reduced cost.
See more Infopro Learning, Inc offers

Job description

We are seeking a full-time Cornerstone OnDemand LMS Administrator to join our team and provide expert support to our clients. In this role, you will be responsible for managing user accounts, maintaining course content, and offering user support through the Cornerstone OnDemand (CSOD) interface. This position focuses on ensuring our clients experience seamless LMS operations without requiring backend or database management.

Location: Remote, open to candidates based in India

Working hours: 7:30 PM IST to 4:30 AM IST


Key Responsibilities:

  • User Account Management: Create, update, and manage user accounts for clients through the Cornerstone OnDemand interface.
  • Content Management: Upload, update, and remove course content, training materials, and resources for clients using Cornerstone OnDemand’s LMS tools.
  • Reporting and Data Analysis: Generate and analyze data using CSOD’s pre-configured reporting features to deliver insights for clients.
  • Client Support: Provide responsive assistance to clients with LMS interface-related tasks, including resolving access issues, assisting with course enrollments, and troubleshooting interface issues.
  • Support During Business Hours: Offer support during standard business hours, addressing critical issues according to the agreed Service Level Agreement (SLA) with clients.
  • Content Verification: Ensure content is correctly uploaded and accessible for client users.

Required profile

Experience

Industry :
Professional Training & Coaching
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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