Account Manager

Position Overview:

The Account Manager will act as liaison on specific account projects by coordinating work with all internal departments; facilitating information between design, detailing, estimating, production, client(s) and Account Director(s) and tracking production and deadlines to ensure continued progress of client workflow. Be responsible for all of the daily tactical activities, affording the Account Director(s) time to invest in building stronger relationships with existing clients and cultivating new clients. Applicants must have knowledge and experience in the tradeshow industry.

Responsibilities:

• Interact and communicate directly with client
• Maintain and update all internal processes, schedules and communications
• Schedule and manage account, design and production meetings (Account Director to participate depending on size and magnitude of project)
• Direct/manage show service requirements with Client Services Dept.
• Manage and process client estimates and invoicing
• Project management of all small projects per the direction of the Account Director
• Prepare all written correspondence as directed by the Account Director
• Management of Graphic needs, approvals and tracking
• Some travel required for on-site support including supervision of installation/dismantle and third-party vendors and meeting all client needs.
• Subscribe to the company's Mission Vision Values statement
• Participate as a team player in providing overall value to the company
• Other duties as assigned

Qualifications:

• Bachelor’s degree or similar equivalent experience
• A minimum of two years of account management experience in the tradeshow or related industry.
• Proficient in Microsoft Office and Google Docs.
• Ability to anticipate problems, pro-actively determine solutions.
• Ability to communicate clearly and professionally (verbal & written).
• Ability to work flexible hours under extreme pressure and deadlines.
• Ability to manage several projects at one time and changing priorities.
• Ability to assume responsibility for completion of projects in the absence of direct supervision.

Preferred Skills:

• Ability to operate within a fast-paced environment
• Excellent written, verbal and interpersonal communication skills

Company Overview:

Sparks is a live + digital brand experience agency. We specialize in creating connection–-real human connection–-onsite, online or anywhere. Through a mix of sound strategy, breakthrough creative and flawless execution, we create memorable trade show exhibits, live and virtual events, brand activations, retail stores, corporate environments and other immersive experiences that deepen relationships, inspire action, and build trust--and we do it all over the world.

We operate an open and inclusive culture where all recognize, respect, appreciate and encourage individuality regardless of race, gender, age, religion, culture, ideology, economic status, disability or sexual orientation. We believe that everyone at all levels of our organization is accountable for building this culture and we are challenging ourselves daily to seek and build diversity and equality in any way that we can–and we welcome your ideas to do so.

Think you’ve got what it takes to hang with us?

We’ve built our reputation on creating awesome experiences for our clients, but equally important is the experience we create for our people. Yes, we work hard. But we also make it a point to have fun. And we find our people work that much harder when work doesn’t feel so much like, well, work. If you share our mindset, we should chat.

We’ve always got our eyes peeled for smart, hungry people who think that what we do isn’t so much a job as it is a way of life. And while any company can supply stuff like benefits (and, of course we do too!) our greatest benefit comes from the amazing people you’ll interact with daily, who will challenge and push you to think harder, be more creative and love what you do.

Sparks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.