Operations Transformation Consultant

Job Description:

The Operations Transformation Consultant is responsible for working directly with providers and care teams to build relationships and educate and implement structures and processes in alignment with population health management models. Operations Transformation Consultants will familiarize providers and their care teams with tools, reporting, and best practices and assist in the development of skills necessary to support meaningful changes in the way care is delivered. The incumbent assists providers/practices in utilizing analytic tools and practice level population data to improve coordination of care, quality metric performance, appropriate utilization, patient access, and patient outcomes. The incumbent collaborates with practice teams to create a culture of learning, coordinate activities, review work, exchange information, resolve problems, and proactively identify opportunities for improvement. The Operations Transformation Consultant provides on-site and remote support. This work requires frequent travel as the Consultant visits practices to support with clinical practice improvement and transformation.

Position Details:

This role is with Trinsic, Intermountain’s joint venture ACO with UCHealth.  This is a remote position with travel to Pueblo most weeks required.  

Job Essentials:

• Consults and assesses practice/provider readiness for practice improvement and transformation and assists in clinical process transformation and improvement.
• Supports clinic leadership in the oversight of day to day operations of assigned practices and provides operational support within assigned sites.
• Understands tools, reports, and best practices and utilizes understanding to inform practice improvement.
• Provides infrastructure and education to empower providers and care teams to achieve desired clinical transformation outcomes.
• Supports accountability for action items and follow-up on improvement plans.
• Meets with practice staff based on action plans for improvement, facilitates ongoing discussions, drives progress, and addresses barriers.
• Familiar with data and terminology necessary for population health management.

Minimum Qualifications:

• Bachelor's degree. Education must be obtained through an accredited institution. Degree will be verified.
• Excellent human relations, organizational, and communication skills.
• Experience working in practice transformation.
• Experience working in a high-pressure, dynamic, demanding, and ambiguous work environment.
• Leadership experience including achieving results while working with others.
• Experience with change management in large organizations.
• Excellent presentation, interpersonal, and relationship-building skills.
• A high level of proficiency creating executive-facing deliverables.

Preferred Qualifications:

• Master's Degree.
• Experience consulting within the healthcare setting.
• Experience working directly with physicians including using data to influence physician behavior.
• Experience with Electronic Medical Records (EMR) and working with healthcare data and reporting.

Physical Requirements:

Physical Requirements:

• Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
• Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Broomfield Clinic

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$50.22 - $77.53

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.