Personal Lines Coverage Product Manager

Mgr Coverage & UW - EC08AE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

This individual contributor position is part of the Personal Lines Countrywide Coverage team and supports both the Auto and HO Lines of Business and State Product Management organizations. This role is accountable for supporting the administration, maintenance and development of Personal Lines coverage forms, language and solutions in order to achieve business objectives and ensure compliance with regulatory requirements.  This includes competitor research, analysis and recommendation development as well as cross-functional collaboration with Operations, Digital, Claims, Legal, Compliance, Marketing, Underwriting, the LOBs, and State Product Management to ensure the smooth implementation of coverage changes and solutions. 

The ideal candidate is highly self-motivated, organized with attention to detail and excels at successfully managing multiple projects and responsibilities.  He or she will have excellent time management, prioritization and communication skills and be a strong team player.  A strong knowledge of Personal Lines coverages and forms is a must along with either an Underwriting or Claims background.

This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. 

Responsibilities:

• Provides subject matter expertise on PL coverage forms and language

• Makes recommendations on form design to address existing and emerging exposures, opportunities and new product development.

• Performs competitor and/or ISO coverage analysis and research in support of coverage design, independently, at the direction of or under the guidance of the Coverage Director

• Ensures compliance of coverage and coverage procedures with regulatory requirements; partners with Compliance and Legal

• Ensures that coverage design contemplates operational impacts in UW/Service/Sales, Operations and Claims as well as addressing complexity in the coverage system

• Drafts forms within their authority and/or under the guidance of the Coverage Director or AVP

• Coordinates implementation of new coverages or coverage revisions with functional business partners (UW Practices, Sales/Service Operations, State Product Management, Agency Channel Mgmt, Compliance, Legal, Marketing) ensuring smooth implementations, including ensuring that coverage reference / training materials and communications are accurate and effective.

• Develops and manages business requirements working with IT to automate coverage implementations, contemplating consumer/rep experience, the PL digital first strategy, and handling expense

• Develops and/or assists in the development of UAT test case scenarios and executes UAT test case reviews and defect prioritization/resolution

• Supports the Coverage Director with research, analysis, and execution

Qualifications:

• Bachelors degree or equivalent work experience required

• Minimum 5+ years Property and Casualty experience; Personal Lines insurance experience strongly desired

• Expertise in and knowledge of PL insurance forms

• Excellent organization, prioritization, and time management skills

• Strong communication and presentation skills

• Demonstrated analytical, problem solving and critical thinking skills

• Solid Excel, WORD, PPT, and Business Objects skills

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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