Job description

Ready to join the future of work?

Come join a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work. 🌎

Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first! 🤩

(*some of our roles are completely remote while some roles may require a remote first- hybrid workstyle, where you may be required to be in office once or twice a week – we are happy to clear this up on our initial call with you 😊)

How you will make a difference:

Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients.
To ensure timely receipt and delivery of payroll data by payroll scheduled.
Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations.
Responsible for timely and accurate submission of all payroll data to required partners and/or clients
Responsible for on-time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules
Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
Managing inquiries from clients, internal regional service centers, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements.
Develop and drive action plans and root cause analysis reports for issues, as required
Participate in the development of processes and procedures for the team following customer and business requirements
Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
Adhere to SSAE16 compliance audit controls and requirements

What will give you an advantage:

Be self-motivated and have the ability to achieve preset goals with good organizational, planning, and prioritizing skills including the ability to learn.
Fluent English in both spoken and written skills / Spanish desirable
Excellent communication skills both written and verbal
Ability to operate in a structured and organized way
Aptitude for analytical thinking
Costumer Service Skills

Who we are and what we do:

Safeguard Global is…Global! We help 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. ✈️

Our Global Benefits 

👨‍💻 Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.
🧑‍🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.  
🎁 2 Charitable Days: Contribute to causes you believe in.  
🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.  
💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. 
🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Why become a Guardian: 

✈️ International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.  
⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps: 

To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. 

Welcome to the Future of Work!

#LI-AT1

#LI-Remote

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

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