SENIOR PROJECT MANAGER (REMOTE)

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Senior Project Manager has a proven track record of successfully managing complex projects or multiple projects concurrently. They are trusted to manage escalations and are seen as a leader across the operational department. Senior Project Managers will be expected to mentor and coach less experienced employees in aspects of the profession such as leadership, methodology, and tools, and may be called upon to assist on complex projects or projects requiring intervention. This position may be called upon to evaluate PM-related operations, training needs, and/or tool enhancements to ensure the effective application of project management and leadership principles across the division.  

Essential Duties

• Conduct training if requested to teach many of the skills—both hard and soft—that are required for the successful planning, execution, delivery and support of projects and their products or services
• Provide regular coaching and mentorship to other team members
• Mentor, Coach and Train less experienced Project Managers
• Lead and participate in process improvement efforts
• Identifying and developing project management tools and other process improvements, and leading and participating in process improvement efforts
• Build communication strategies and plans to support each project including Identifying relevant stakeholders.
• Assist or provide consultative services to help guide at risk projects through to successful completion.
• For HCCN, Develop and manage the process for submitting all HRSA required reports related to the HCCN to meet compliance requirements
• Scoping and requirements gathering for assigned projects
• Build, manage, and organize appropriate project plans for any assigned projects
• Develop, maintain, and revise all project materials
• Track progress of projects and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines 
• Collaborate and negotiate with project sponsors and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved
• Identify relevant stakeholders and build communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics 
• Provide coordination among multiple parties who may be participating in technical projects (vendors, OCHIN, members, and external partners) to bring alignment and shared understandings of project scope, timelines, milestones, and expectations. 
• Employ change management strategies and tactics
• Work closely with project sponsors, OCHIN management, and other stakeholders to ensure that projects and project tactics align with OCHIN’s strategic goals
• Provide excellent customer service to members and to other external and internal project stakeholders 
• Build strong customer relationship with OCHIN members and serve as at trusted partner
• Assist in establishing and maintaining organizational project management methodology and procedures
• Collaborate on process improvements within team and participate in process improvement efforts
• Coordinate with partner site project managers to obtain necessary information, data, and input to achieve on-time member set-up goals
• Participate in organizational strategic planning and alignment with resulting goals and tactics 
• Efficiently and effectively run internal and member facing meetings, assuring follow-ups are captured and deliverables completed, to drive progress toward project completion 
• Other duties as assigned

• Bachelor’s Degree (Business, Healthcare, Health Informatics preferred) or a combination of college education and 5-7 years of relevant experience 
• Minimum 4 years of experience in complex project coordination or management, preferably in a healthcare and/or IT setting
• Proven success in internal and external communication and relationship management with all levels from administrative to executive
• Technical aptitude to fully understand and gain the necessary system knowledge required to effectively collaborate with members and team members on any project assigned
• Proficiency in Smartsheet, Microsoft Project or similar system preferred
• Strong analytical, problem-solving and analytical thinking skills 
• For this fully remote position, ideal candidate will have experience working with fully remote project teams and leading projects to successful completion
• Strong potential for self-direction/self-management skills with the ability to work independently and effectively as a sole contributor and as part of a team
• Proven success in internal and external communication, strong member relationship management with all levels from administrative to executive
• Success mitigating or managing at risk projects, and leading project related cross functional initiatives. 
• PMP/CAPM certification, or equivalent experience leading EHR implementations, preferred. 
• Epic implementation, certification, or training experience preferred

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is 100% remote organization. Work from home requirements are: 

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required to support our member organizations on-site based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint ($108,701 - $143,311), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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