Fraud Prevention Analyst
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Fraud Prevention Analyst.
Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial
Responsibilities
- Proactively analyze large volumes of data from various sources to detect fraud and abusive behavior trends.
- Conduct portfolio analytics to generate client insights, perform market segmentation, and assess clients’ risk profiles.
- Drive portfolio performance to balance consumer experience and prevention.
- Develop and deploy rules in the real-time decisioning engine.
- Manage the lifecycle of rules to increase auto-decision rates, reduce manual reviews and chargeback rates.
- Evaluate, resolve, and communicate the impacts of fraud and abusive behavior to clients through detailed analysis.
- Provide support to the Fraud Business Intelligence, Order Review, and Chargeback teams, and collaborate closely with product development, internal, and external technology groups.
Qualifications
- Proficient in SQL, Tableau, and Microsoft 365 tools (Excel, Word, PowerPoint, etc.).
- Experience with Python.
- Basic understanding of machine learning concepts.
- Strong analytical, organizational, and communication skills.
- Exceptional attention to detail, with the ability to work and adapt in a fast-paced environment.
- Bachelor’s degree in a quantitative discipline; a master’s degree in STEM or Economics is preferred.
- Over 2 years of experience in an analytical, data-driven environment with the ability of translate complex data into actionable insights.
- Previous fraud prevention experience is a plus but not mandatory.
- Proven track record of excellent relationship-building skills, with the ability to understand both business and technical requirements.
Travel:
- This position is remote.
- Travel is not required.
Benefits
- Opportunities to develop and explore career advancement
- Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
- Family planning coverage, including Fertility & Adoption benefits
- 401K matching after 6 months with immediate vesting
- Generous PTO
- Educational assistance and more!
Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
Want to join an organization with an inclusive work culture? No need to look any further. Apply now!
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