Underwriting Specialist, Middle Market (Halifax - remote)

The Opportunity

Zurich Canada’s Middle Market business is growing!

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in property/casualty underwriting in the Middle Market space, and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for an Underwriting Specialist, Middle Market for the Eastern region.

Reporting to the VP, Middle Market, Eastern Canada will be responsible for creating strong broker relationships with the aim to provide meaningful customer service and strong commercial insurance solutions. Through development of strong broker relationships, you will thoughtfully underwrite new and renewal business while actively engaging in the marketplace to enhance the Zurich Canada brand. You will shape your portfolio of accounts within the broader Middle Market strategy as you utilize The Zurich Way of Underwriting, working within your delegated authority to ensure a high level of accountability and equally high level of service to customers.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a remote opportunity.

What you will do

• Serve as an advocate of Middle Market value proposition with a focus on improving the customer experience by understanding our customer’s risks and offering the best end to end solution for their insurance needs.
• Develop and nurture broker networks related to mid-market customer with focus on target industries as outlined in business strategy
• Make broker calls with a planned and well-prepared purpose focusing on promoting our products and services to increase penetration
• Identify opportunities through local relationships, proactively seeking renewal and new account opportunities adding to the growth and profitability of our Middle Market portfolio
• Use a disciplined approach to exposure evaluation, risk assessment and pricing:
• Qualifying accounts that align with business strategy and the organization's appetite, balanced with sound business opportunity.
• Measuring exposure and analyzing opportunities to provide appropriate coverage per organization´s risk and compliance processes.
• Apply rating tools and methodologies to deliver to customers and offer suggestions for improvements.
• Using risk insights and analytical tools to drive informed decisions at point of sale.
• Working within limits and delegated authorities, in conjunction with adherence to underwriting rules and guidelines, compliance protocols and insurance regulations
• Apply best practices and provide insights to continuously develop and improve underwriting systems and process
• Up-sell additional coverages associated with the Middle Market product suite (eg Z-Guard) for most comprehensive package solution
• Cross-sell other lines of business to increase product density with the account for most comprehensive Zurich solution
• Understand customer needs, challenges and market dynamics to initiate middle market product solutions for development
• Demonstrate key aspects of portfolio management in consideration of performance metrics, data and insights with aim to improve portfolio, driving diversified growth
• Ensure strong partnership with UAs within the Underwriting Services team to ensure proactive engagement with brokers and best-in-industry customer service focused on timeliness and accuracy of quotes, policy issuance and premium booking.
• Mentorship of less experienced underwriters and supporting training initiatives, as required
• Hone individual skill set and product knowledge, demonstrating senior underwriting level expertise, to become a trusted advisor to middle market brokers and customers
  
  

Basic Qualifications

Job Qualifications - What you bring to the table

• High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area
  
  

OR

• High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area
  
  

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting o r Market Facing area
  
  

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Unde rwriting Support area
  
  

AND

• Knowledge of Microsoft Office
• Experience working on time restraints for quotes on new and renewal business
• Experience working in a team environment
  
  

Preferred Qualifications:

• Bachelors’ Degree with 5 or more years’ experience in the commercial P&C underwriting area
• Strong negotiation skills
• Strong interpersonal, verbal and written communication skills
• Microsoft Office skills
  
  

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.
  
  

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years Thu, 06 06 2024 00:00:00 GMT Product Governance Analyst https://www.careers.zurich.com/job/North-Sydney-Product-Governance-Analyst/796559802/?feedId=335902&utm_source=LinkedInJobPostings&utm_campaign=ZurichIns_LinkedIn Zurich Insurance Company Ltd. North Sydney, AU North Sydney AU North Sydney, AU Compliance Full Time Experienced 113412-en_US

A new adventure awaits…

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?

At Zurich we’re on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let’s create a brighter future together, let’s make a difference

Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. It’s important to know, what you do matters.

A fantastic opportunity exists to join Zurich’s General Insurance Product Underwriting team as a Product Governance Analyst.

This role is at the forefront of Zurich’s focus in maintaining the integrity of Zurich’s product offerings and ensuring compliance with key regulatory requirements for the Design and Distribution Obligations (DDO). The role is critical in maintaining and continually improving Zurich’s product governance practises across a wide range of general insurance products and ensure these arrangements are operating effectively, by gathering, monitoring and reviewing product outcomes.

Your responsibilities will include:

• Implement, maintain and continually improve Zurich’s product governance frameworks, ensuring compliance with relevant regulatory requirements and internal standards – notably, DDO.
• Proactively identify and analyse the impact of regulatory requirements on Zurich’s product suite.
• Carry out regulatory compliance processes such as TMD assessments, while maintaining appropriate records to support these processes.
• Co-ordinate, analyse and continually enhance data gathering for the purposes of ensuring compliance with key regulatory requirements and improving the product governance frameworks.
• Ensure comprehensive governance related policy and process documentation is created, maintained, and regularly reviewed.
• Prepare and run regular meetings on monitoring outcomes and provide recommendations.
• Assist and provide support for product initiatives, with a product governance lens.
• Work closely and develop strong relationships across Zurich and its partners.
  
  

Important to your success - let's grow together

• Strong experience across the general insurance regulatory landscape and/or related discipline
• Strong knowledge of general insurance products and distribution channels.
• Experience in implementing and managing DDO, ideally in a general insurance context
• Experience working in financial services, regulatory or related area and experience implementing recent regulatory reforms, including RG274
• Ability to embrace challenge, be curious and comfortable with ambiguity, and drive outcomes that ensure the ongoing integrity of Zurich’s product suite
• High level of self-motivation and ability to proactively navigate complex, multi-layered tasks
• Experience in analysing data sets to identify trends relevant to consumer outcomes and product performance
• A strategic mindset and ability to influence stakeholders
• Demonstrated ability to embrace continual improvement and new ways of working to achieve superior outcomes
• Excellent written communication skills, including previous experience in drafting frameworks and guidelines.
  
  

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be, but here are just a few:

5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing); Grow, and thrive in your career (we support and encourage it) with award winning training programs; Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets…

…We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

Z70264517

A new adventure awaits…

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?

At Zurich we’re on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let’s create a brighter future together, let’s make a difference

Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. It’s important to know, what you do matters.

A fantastic opportunity exists to join Zurich’s General Insurance Product Underwriting team as a Product Governance Analyst.

This role is at the forefront of Zurich’s focus in maintaining the integrity of Zurich’s product offerings and ensuring compliance with key regulatory requirements for the Design and Distribution Obligations (DDO). The role is critical in maintaining and continually improving Zurich’s product governance practises across a wide range of general insurance products and ensure these arrangements are operating effectively, by gathering, monitoring and reviewing product outcomes.

Your responsibilities will include:

• Implement, maintain and continually improve Zurich’s product governance frameworks, ensuring compliance with relevant regulatory requirements and internal standards – notably, DDO.
• Proactively identify and analyse the impact of regulatory requirements on Zurich’s product suite.
• Carry out regulatory compliance processes such as TMD assessments, while maintaining appropriate records to support these processes.
• Co-ordinate, analyse and continually enhance data gathering for the purposes of ensuring compliance with key regulatory requirements and improving the product governance frameworks.
• Ensure comprehensive governance related policy and process documentation is created, maintained, and regularly reviewed.
• Prepare and run regular meetings on monitoring outcomes and provide recommendations.
• Assist and provide support for product initiatives, with a product governance lens.
• Work closely and develop strong relationships across Zurich and its partners.
  
  

Important to your success - let's grow together

• Strong experience across the general insurance regulatory landscape and/or related discipline
• Strong knowledge of general insurance products and distribution channels.
• Experience in implementing and managing DDO, ideally in a general insurance context
• Experience working in financial services, regulatory or related area and experience implementing recent regulatory reforms, including RG274
• Ability to embrace challenge, be curious and comfortable with ambiguity, and drive outcomes that ensure the ongoing integrity of Zurich’s product suite
• High level of self-motivation and ability to proactively navigate complex, multi-layered tasks
• Experience in analysing data sets to identify trends relevant to consumer outcomes and product performance
• A strategic mindset and ability to influence stakeholders
• Demonstrated ability to embrace continual improvement and new ways of working to achieve superior outcomes
• Excellent written communication skills, including previous experience in drafting frameworks and guidelines.
  
  

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be, but here are just a few:

5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing); Grow, and thrive in your career (we support and encourage it) with award winning training programs; Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets…

…We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!