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(Junior) Market Operations Manager (Türkiye)

Remote:

Full Remote

Contract:

Full time

Salary:

23 - 48K yearly

Experience:

Junior (1-2 years)

Work from:

Turkey, Germany, European Union

Offer summary

Qualifications:

University level degree, 1+ years in similar role, Proficient in Turkish and English, Organized and analytical problem solver, Experience in startup or fast-paced environment (bonus).

Key responsabilities:

Provide user support and manage reports
Ensure quality content uploads
Develop marketing materials and engage users
Test app updates and suggest improvements
Recruit and inspire ambassadors, engage community

Knowunity

51 - 200 Employees

See more Knowunity offers

Job description

About us

Forget traditional learning! We are Knowunity, Europe's fastest growing AI learning companion.

Our mission is to create a future where every student on the planet can access, enjoy and benefit from quality AI-powered education. Since our founding in 2020, we've been committed to revolutionise the way students learn and engage with education globally.

Today, we are Europe's leading AI learning app, not only providing a social community environment for over 14 million students, but also creating hyper-personalised learning experiences for each user based on their specific needs. Our AI companion guides students through the app, accompanies them towards exams, creates personalised flashcards for them and truly motivates them to learn in a format where students actually love to engage & do not need to be forced to study. The ability to really personalise education for every student in a fun and cool way is really turning into reality. Getting hooked on education has never been easier!

With over millions of active users across 12 countries in Europe, Latin America and the Americas, we are currently right in the middle of the most exciting time in education ever & have the change to build a truly leading company in a totally new category. Backed by over $25 million in funding from leading venture capital firms including Project A, Redalpine, Stride, Educapital & more, we are ready to change the world of education!

Join us and be part of our educational AI revolution!

Your mission

Weâre looking for a proactive and passionate Junior Market Operations Manager to champion Knowunityâs users in TÃ¼rkiye. In this role, youâll join our ten-person Market Operations team, reporting directly to Ruth Whitehouse, our Market Operations and Community Lead.

Your mission will be to...

Support & Safety: Provide frontline user support, manage user reports, and work closely with our moderators to ensure our platform is a safe and friendly space
Content Oversight: Ensure content uploads meet community standards and maintain the quality of our content across our platform
Marketing & Engagement: Develop marketing materials, support influencer partnerships, and help create campaigns to engage our users
App Improvement: Test app updates, suggest enhancements, and work with the product team to refine features to make our app even better
Copy & Community: Continuously refine in-app copy, connect with users for feedback, and implement ideas to improve the user experience.
User Engagement: Lead creative initiatives, such as competitions, to keep users excited and engaged
Ambassador Program: Recruit and inspire ambassadors, and plan challenges to keep this passionate group actively involved

This mission is awesome, because you willâ¦

Be part of a lively and diverse team where everyoneâs background adds energy and creativity
Have ample opportunity to work alongside and gain experience in different departments like Marketing, Product, and Tech
Have a real impact on your market by having a close connection with users and a chance to shape our product to suit their needs
Play an integral part in the expansion of Europe's fastest growing EdTech Startup
Have direct impact with your decisions on millions of students from around the globe

Your story

You have a university level degree
You already have one or more years working experience in a similar role
You are a great communicator, with excellent written and spoken proficiency in Turkish and English
You are an organised and analytical problem solver
You love to collaborate, share your ideas, and be creative in a team environment
You believe in the power of speed and execution and love to get your hands dirty
You are obsessed with serving the users and strive to provide over sticking to processes

Itâs a bonus if youâ¦

Have advanced German, French, Spanish, and/or Italian language skills
Already have your first experience working at a startup or another fast-paced environment

What we offer

Weâve got benefits, perks, and, perhaps most importantly, heart. We support and help each other, just as Knowers do on Knowunity. And, yeah, we also have other cool offers like a hybrid work policy, Urban Sports Club, a packed team events calendar, and more. Check it out below!

Memberships: Urban Sports Club, become.1, LikemindedÂ
Discounts: Corporate benefits, FutureBens, PlantclubÂ
Events: Team events, company events, sports & wellbeing events
Development:Â Personal development budget, hackathons, mentoringÂ
Office: Breakfast, fruits & snacks, coffee, tea & soft drinks, dog friendly
Remote:Â Hybrid work, travel budget, team workations

How to apply

Did we spark your interest to join our educational revolution?Â Click on "Apply for this job" and submit our short application form. We encourage you to apply even if you do not meet all of the requirements.

We can't wait to hear from you!Â

At Knowunity, we actively foster an inclusive and diverse workplace that ensures equal opportunity for all qualified applicants, regardless of nationality, ethnic or national origin, skin color, religion, sex, gender identity or expression, sexual orientation, physical or mental disability, or marital status. Please refrain from including your picture and age with the application.

Apply for this job