People Operations Generalist (REMOTE)

Overview

The Last Mile, a San Francisco, CA-based non-profit is the first prison program in the U.S. to provide in-prison software engineering training. Our mission is to provide opportunities for personal and professional growth for justice-involved individuals through education and technology training.  By joining The Last Mile, you will be part of a mission-driven team focused on transforming lives and creating opportunities for justice-impacted individuals.  

The People Operations Generalist plays a critical role in providing excellent support to all employees of the organization through carrying out the HR department’s day-to-day functions. The People Ops Generalist is a key component to building and maintaining The Last Mile’s company culture through demonstrating and upholding our core values. 

This position reports to the People Operations Manager and is a remote-based role. The salary range is based on the employee's geographic location. 

Responsibilities

• Provide timely and courteous support to all employees, being their first point of
  contact for general inquiries
• Manage new employee onboarding activities for new team members including processing  new hire paperwork, delivering new employee orientation, and supporting hiring managers  

• Manage offboarding activities in compliance with company policies and laws
• Assist in the development and management of employee recognition programs
• Support training and development initiatives using the Learning Management System (LMS) to assign, track and record learning activities.
• Assist in the development and management of our employee recognition programs
• Maintain employee data in the HR systems, ensuring employee data accuracy
• Recommend and create workflows/checklists to ensure consistency and compliance with processes
• Be a champion and role model of TLM’s organizational values 

Essential Skills:

• Minimum 5 years of HR experience, working in a fast-paced, high-growth environment.
• General knowledge of HR compliance and employment laws  
• Experience managing one or more HR systems - BambooHR preferred. 
• Have the ability to handle confidential material with the utmost discretion.
• Excellent problem-solving skills and project management experience are a must.
• The skillful execution of administrative activities, with a high attention to detail, organization, and process.
• Strong teamwork skills and a confident ability to offer suggestions and improvements to process and work collaboratively with others.
• Strong relationship management skills and ability to build a personal network throughout the company.
• Strong oral and written communication. Ability to communicate clearly and effectively with all levels within the organizations and external partners.
• Experience setting up and managing virtual meeting platforms such as Zoom, Webex, GoToWebinar, Google Meet.
• Working proficiency in Google Workspace (Gmail, Docs, Drive, Meet).  

Additional Attributes:

• Passion for The Last Mile’s mission and vision. 
• Ambition about a career in People Operations - have a strong desire for continual learning 
• Familiarity with the education sectors, reentry programs, and community development is preferred but optional.
• Experience working in a remote-only environment is preferred but not required.

The Last Mile is an equal opportunity employer and values diversity in our organization.  We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.  Additionally, we are a Fair Chance Employer, meaning we do not discriminate against justice-impacted individuals or perform background checks.  We openly encourage justice-impacted individuals to apply for employment.

Compensation$50,000 - $84,000 (Salary based on experience and location)