Sr. Account Manager (Virtual/Remote)

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

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The Sr. Account Manager will grow business with new and existing customers. You will partner with our carrier sales team to provide capacity and build the highest level of service for your customers. This includes daily conversations about freight lanes, rates, and solutions Gampac has to offer. Consistently adding new customers, growing current accounts and current account modes of transportation is an essential function of Account Managers.

This position is remote/virtual which means the work can be completed from anywhere in the United States except Hawaii or United States Territories.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Sourcing and securing new business and capacity utilizing creative methods including but not limited to: Internet searches (DAT, Internet Truck stop), Past Contacts, Website leads, and Business Development leads.

• Creatively find new solutions for customers

• Develop opportunities from the Business Development Team

• Account management and growth of larger assigned accounts by sourcing and securing opportunities from within each account.

• As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac.

• Ensure accurate data capture, data integrity and system entry in all customer-related functions.

• Effectively utilize data and problem-solving skills to proactively resolve customer issues

• Create new customer account opportunities from prospecting to generating leads

• Monitor current loads and proactively identify, communicate and resolve issues for customers.

• Support A/R in collections of past due invoices for your customers.

• Other duties as assigned.

SUPERVISION:

• N/A

RELATIONSHIPS

• Internal: Gampac Operations, Carrier Sales, Pricing, leadership and other sales associates.

• External: Manage the relationship with assigned current and new customers as well as qualified leads.

WORK ENVIRONMENT

• Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

• Minimum of three (3) years of brokerage experience

• Demonstrated ability to develop business with new and existing customers

• Demonstrated understanding of brokerage operations and geographic freight markets

EDUCATION

• BA or BS degree or equivalent experience 

CERTIFICATIONS/TRAINING

• N/A

LICENSES

• N/A

PREFERRED QUALIFICATIONS

• Demonstrated understanding of brokerage operations and geographic freight markets

• Prior demonstration of effective negotiation skills

• Existing customer and/or carrier base is a plus.

• Ability to work in a fast-paced team environment and possess independent work desires.

• Detail-oriented and meet scheduled activity deadlines.

• Positive, influential communication skills

• Punctuality and a good work ethic are critical.

• Knowledge of Microsoft Office (Excel, Word, etc)

• Excellent customer service skills including the ability to effectively serve our customer’s needs.

• Ability to pass a pre-employment drug screen and background check

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.  The expected base rate for this role is between $ 58,700.00 and 93,100.00. ​

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

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