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Operations Assistant (Remote)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Ecuador, Colombia

Offer summary

Qualifications:

Fluency in computers and software, Advanced level of English (B2), Strong written and verbal communication, Time management and prioritization skills, Critical thinking and problem-solving abilities.

Key responsabilities:

  • Support operations team with clerical duties
  • Call, email, and chat with candidates
  • Manage web applications to grow talent pools
  • Source new leads using sourcing software
  • Troubleshoot issues and develop solutions
Sophilabs logo
Sophilabs Information Technology & Services SME https://sophilabs.com/
51 - 200 Employees
About Sophilabs
Sophilabs was founded in 2012 with a clear vision in mind: to help outstanding companies build software by providing them with talented engineers that strive for perfection and truly understand business needs. Since then, we've worked with organizations across different industries, participating in hundreds of successful projects.As we move forward, we continue to stress the importance of growing and improving ourselves as a team in order to help our customers build great software.
See more Sophilabs offers

Job description

⭐️ A Typical Day

An Operations Assistant supports the operations team with clerical duties.

You’ll be open to learning how to operate new technology and comfortable using our software and applications too.

Responsibilities for this position include, but are not limited to:

  • Call, email, and/or chat with potential candidates
  • Manage web applications to grow talent pools
  • Source new leads (applicants) using our sourcing software
  • Manage customer's and candidates’ pipelines
  • Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a variety of internal tools
  • This role also requires you to be flexible and undertake duties outside of this role specification from time to time, as required

Qualifications

  • Fluency in the use of computers, mobile devices, and software applications
  • Advanced level of English (B2)
  • Exceptional written and verbal communication skills
  • Time management skills and ability to prioritize
  • Critical thinker and problem-solving skills—independently overcome roadblocks
  • Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology
  • Availability to work Full Time Remotely (Mon-Fri 9 AM- 6 PM)

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Online CommunicationWindows SoftwareLanguage Arts

Other Skills

  • Computer Literacy
  • Prioritization
  • Problem Solving
  • Technical Acumen
  • Non-Verbal Communication
  • Time Management
  • Critical Thinking
  • Physical Flexibility
  • Troubleshooting (Problem Solving)
Are you interested?

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