Overview:
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for a Program Coordinator to join its team!
The Program Coordinator is responsible for the delivery and day-to-day management of projects and activities relating to IE’s International MBA program. This comprises serving as the key interface between students, professors and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing guidelines and policies; supporting program logistics and operations and supporting faculty members to ensure a world-class IMBA experience for our students. Reports to the Associate Directors and oversees the work of Program Assistants when required. Will interact with all Faculty, Students, different departments of IE, and external agencies required for running the program.
Why IE University?
We are one of the world’s most international educational institutions in the world, with more than 100 nationalities on campus. As a diverse, multicultural, and inclusive institution, our goal is to make an impact in people’s lives.
Why us:
- Competitive salary based on your skills and background
- Hybrid Remote Model
- Flexible work environment & hours
- Travel across the region and meet our international team
- Dynamic, young, and entrepreneurial atmosphere
- Access to a wide range of events, conferences, and talks
- All the necessary equipment
Our People
At IE we are:
- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge champions
IE University is seeking a qualified candidate to join our team in Madrid.
Responsibilities:
Your role as a Program Coordinator will involve:
Interaction with Students:
• Meet with students in order to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
• Co-manage the relationship with class representatives together with other team members
• Support students facing academic difficulties or overall challenges within the program
• Manage (written and oral) communications with students, including all written regular communications and information points; presentations and information sessions; etc.
• Using student feedback, identify ways to improve their experience with us.
Interaction with Professors and other departments:
• Liaise with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
• Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., International Mobility Office, etc. – in order to ensure a successful student experience.
Internal Development:
• Assist the Associate Directors in the coordination and implementation of new curricular and extracurricular innovations.
• Supervise and coordinate Program Assistants with professionalism and professional maturity.
• Take responsibility for special program components, areas, initiatives and projects.
• Maintain and enhance academic guides and all other materials for students and faculty.
Qualifications:
To thrive in this role, you should possess the following qualifications:
• A Master’s Degree is strongly preferred. A Minimum of Bachelor Degree is required.
• Bilingual, or advanced proficiency, in both English and Spanish (written and oral), with substantial professional experience in both languages.
• A minimum of 3 years of professional experience is required.
• International experience is strongly preferred.
• Strong project management capabilities.
• The candidate will demonstrate solid customer management skills, ability to work under pressure, and high level of accountability.
• Experience in multi-stakeholder environments, as well as excellent communication skills and a strong customer orientation, are essential.
• Experience in global management education, or working with business schools, is a plus.
• Candidates must possess a valid EU work permit
It’s time to bring your best and make your mark. Now the choice is yours!
If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.
