Description
Senior Product Manager - License Monitoring
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
As a Senior Product Manager at Splunk, you will help us define, evolve and lead a strategy to enhance the Splunk Platform to enable customers to easily monitor and understand their Splunk subscriptions across the portfolio.
What you'll get to do
- Establish a 3-year strategy to outline the investments required to ensure Splunk customers can precisely monitor their Splunk subscriptions and how those products generate value in their organizations
- Collect relevant information from customers, analysts, competitors and other sources to streamline prioritization decisions
- Establish relationships with customers and internal and external collaborators to collect key user and customer needs and validate potential solutions
- Build a prioritized roadmap to guide engineering investments towards reaching short, mid and long term goals.
- Define SMART metrics to ensure features and improvements deliver the right customer value
- Write product requirement or PRFAQ documents to translate customer needs into actionable written materials that engineering, pricing, operations and other teams can use to work together to deliver customer value
- Collaborate with Customers, Engineering, UX, PMs, Service Operations, Marketing, and Field on a regular cadence to own the proposed strategy
Must-have Qualifications
- 5+ years of experience in product management or technical product management role
- Being data-driven to prioritize requirements, operational excellence and strategic investments to ensure success for customers and Splunk.
- Exhibit a bias for action, think about big goals, always put the customer first, and rapidly iterate towards demonstrably valuable outcomes
- Skilled at socializing ideas to attain a cross-functional agreement. You maintain a Customer and Team-first approach.
- Product Management experience working directly on B2B SaaS applications or enterprise products
- Understanding of the operations of large enterprises in Security, Observability and / or IT
- Prior knowledge of Splunk or other competitors in the industry is a plus.
Nice-to-have Qualifications
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
- Master's degree or equivalent practical experience.
- Participation in all stages of the software development lifecycle and experience with Agile software methodologies
Education
BA/BS in Computer Science or equivalent practical experience.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Meet the Products and Technology Team
Want to build security and observability products people love AND work with people as smart (and humble) as you are? Our products and technology team delivers digital resilience at enterprise scale with a self-service Splunk portfolio that offers unified security analytics, full stack observability and real-time visibility of streaming data. Learn more about the team, meet our leaders, and hear from Splunk technologists and engineers at
splunk.com/careers/products-and-technology.
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Thank you for your interest in Splunk!
