Offer summary
Qualifications:
5+ years in Technical Support at L3 or higher, Strong Python/Java skills, Experience in Technical Debugging and Code Browsing, Solid computing fundamentals (Linux, networks), Preferred experience with cloud-native tech (Kubernetes).Key responsabilities:
- Diagnose and fix complex product issues
- Analyze issue patterns and suggest improvements
- Create solutions and contribute to knowledge articles
- Mentor new team members
- Help shape future data exploration practices