Manager, Loss Prevention, Loss Prevention

Job Summary:

Maintains restaurant compliance to security and safety policies and procedures through regular on-site evaluations. Responds to incidents of crime, which occur in the area and participates with local law enforcement agencies in the investigation of such incidents.

Key Responsibilities:

• Visits restaurants and documents the results of the visit in order to monitor compliance to safety and security policies and procedures. Reviews results with Director of Loss Prevention, Market Director, and Area Supervisor.
• Responds to incidents of crime reported/possible internal issues, coordinates investigations and provides support for colleagues and customers.
• Investigates incidents in a timely manner. Prepares criminal loss report and investigation summary and informs Director of Loss Prevention. Submits criminal loss weekly and period end reports to the Director of Loss Prevention, Market Directors and Zone Vice President.
• Follows up on incidents by providing assistance to colleagues in the criminal justice process and maintains contact with colleagues and agencies as necessary to complete investigation.
• Maintains accurate documents on all investigations until file is completed and incident is closed.
• Recovers restitution’s voluntarily or through court order.
• Attends manager meetings and coordinates monthly classroom instruction sessions with Recruiter/Trainer in order to present Loss Prevention programs.
• Investigates foreign object reports and documents findings and communicates with Risk Management.
• Investigates and enforces all cash management related issues.
• Conducts regular market visits.
• Investigates other incidents as directed i.e. sexual harassment, accidents and etc.
• Identifies restaurants with a need for special security equipment. Installs and maintains such equipment i.e. CCTV, alarms, etc.…
• Establishes and maintains professional relationships with law enforcement agencies and affiliates oneself with professionals in area crime prevention groups.
• Performs minor repairs and develops a preventative maintenance plan for restaurant plan for restaurant safes.
• Periodically attends Loss Prevention – oriented conferences, seminars and workshops to keep abreast of innovations technology.
• Communicates with other departments and outside contacts as needed.
• Other duties and projects as assigned.

Required Knowledge, Skills and Abilities:

• High school diploma or equivalent.
• Minimum of five (5) years of experience in Multi-unit retail or restaurant loss prevention manager role or five (5) to eight (8) years experience with public law enforcement agency
• Strong working knowledge of criminal and civil codes dealing with private sector security policies and procedures.
• Strong supervisory and training ability.
• Excellent written, oral, and interpersonal skills.
• Experience and/or training in the field of interview and interrogation.
• Proof of and maintain a valid operator’s license, automobile insurance as a primary driver, as well as, a reliable means of transportation to carry out essential job functions, in accordance with company policy and procedures.
• Must pass a criminal background check in accordance with company policy and periodically checked thereafter.
• Must possess a valid credit card in own name.

Preferred Knowledge, Skills and Abilities:

• Bachelor’s degree in security management or criminal justice.
• Demonstrated supervisory and training ability.
• Working knowledge of retail/restaurant point-of-sale systems.
• College level coursework and professional training certifications in security management or criminal justice.
• Experience in restaurant operations and management.

Working Conditions:

• The ability to travel extensively (up to 75%).
• Must wear a company pager and be on call 24 hours and be available to work evenings, weekends and holidays.
• Exposure to travel elements airplane and automobile.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.      

Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.  
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