Underwriting Business Analyst II

At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.

Leads meetings with Corporate and Branch teams along with technology partners on moderately complex to complex projects to elicit, analyze, translate, and document business requirements to develop a vision of the final product. Creates detailed, granular and development ready requirements or stories for moderately complex initiatives using the knowledge of business needs and system functionality. Works closely with the business stakeholders and delivery team to ensure all identified scenarios are properly tested and defects are resolved. Drives inter-team communication to ensure initiatives meet their intended outcomes, both throughout the initiative and after implementation.  Builds and support relationships with stakeholders, Corporate Office Underwriting, Information Technology, Actuary, and branch underwriting teams. 

Essential Functions:

• Leads meetings with business and technology partners on moderately complex to complex projects to elicit, analyze, translate, improve, and document business requirements to develop a vision of the final product from ISO, NCCI, AAIS, regulatory updates, and branch and corporate office teams.
• Leads the development and improvement of the policy administration and supporting systems 
• Observes and interviews subject matter experts (SMEs) to document responsibilities and job processes
• Analyzes information and creates visualization aids using analysis tools such as workflows, flow charts, and Gantt charts to establish context and create shared understanding
• Creates detailed, granular and development ready requirements or stories for moderately complex to complex initiatives using the knowledge of the business needs and system functionality 
• Creates testable requirements and/or stories
• Leads and performs user-acceptance testing and training tasks
• Drives inter-team communication to ensure initiatives meet their intended outcomes, both throughout the initiative and after implementation

Education & Experience:

• Bachelor’s degree in insurance, business, or related field, or equivalent relevant experience
• Five years of experience in business analysis, process management, or agile development or related experience
• Prior experience with software development lifecycles (SDLC), including Agile and Waterfall
• Professional certifications, such as Associate in General Insurance (AINS) or CPCU preferred
• Completion of Guidewire Business Analyst certification within 6 months in role
• Prior experience in property/casualty insurance, including underwriting, rating, or process management, or related experience preferred

Knowledge, Skills & Abilities:

• Strong knowledge of property and casualty insurance coverage options and terminology preferred
• Ability to adapt to new technologies and changing business requirements and priorities
• Strong meeting facilitation skills using best practices
• Strong knowledge of business analysis and the applicable tools/deliverables
• Strong skills with Microsoft Word, Excel, PowerPoint, and Outlook
• Good knowledge of process mapping tools such as Lucid Charts, Visio
• Strong knowledge of technical concepts such as client-server, Web applications and/or Cloud Architecture preferred
• Good ability to deal with conflict, and propose solutions for resolution
• Excellent verbal and written communication skills
• Strong analytical, problem solving and organization skills
• Experience with JIRA preferred
• Good customer service skills, and good written and verbal communication skills
• Occasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.